OMB control number
Office of Disability Employment Policy Technical Assistance Centers Customer Satisfaction Study
OMB 1230-0013 · DOL/ODEP.
OMB 1230-0013
The U.S. Department of Labor's Chief Evaluation Office in partnership with the Office of Disability Employment Policy will methodically study the level of customer satisfaction with the Technical Assistance Centers that assist employers, federal agencies, state governments, non-profits, individuals with disabilities, and others with technical assistance and policy development concerning the integration of people with disabilities into employment. This is a new information collection. The study will include data collected from short and in-depth surveys as well as qualitative interviews with customers and TA center staff.
The latest form for Office of Disability Employment Policy Technical Assistance Centers Customer Satisfaction Study expires 2021-08-31 and is listed under ICR 201705-1230-001.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 Part B review signature form 10_10_2017_sg.pdf | Supplementary Document |
 1230-0NEW CUSSAT Supporting Statement Part B_final.docx | Supporting Statement B |
| 1230-0NEW CUSSAT Supporting Statement Part A_final_updated.docx | Supporting Statement A |
 Qualitative Interviews with Center Staff |
Other-Interview guide |
| Qualitative Interviews with Customers |
Other-Interview Guide |
| In-Depth Survey |
Other-Survey |
| Pulse Survey |
Other-Survey |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 201705-1230-001 | New collection (Request for a new OMB Control Number) | 2018-05-01 | Approved without change |
OMB Details
Pulse Survey
Federal Enterprise Architecture: Workforce Management - Training and Employment