Employee Assault Prevention and Response Plan

On October 5, 2018, Congress enacted Public Law 115-254, the FAA Reauthorization Act of 2018 (“the Act”). Section 551 of the Act required air carriers operating under 14 CFR part 121 to submit to the FAA for review and acceptance an Employee Assault Prevention and Response Plan (EAPRP) related to the customer service agents of the air carrier that is developed in consultation with the labor union representing such agents. Section 551(b) of the Act contains the required contents of the EAPRP, including reporting protocols for air carrier customer service agents who have been the victim of a verbal or physical assault. On May 16, 2024, Congress enacted Public Law 118-63. In the 2024 reauthorization act, section 434, states the requirement for air carriers operating under part 121 to submit a plan pursuant to 2018 reauthorization act, section 551. It then goes on to say, “any air carrier formed after the date of enactment of this Act should develop and implement an Employee Assault Prevention and Response Plan.”

The latest form for Employee Assault Prevention and Response Plan expires 2029-09-30 and is listed under ICR 202602-2120-007.

View the official OMB control history on Reginfo.gov.

Employee Assault Prevention and Response New Plan

Federal Enterprise Architecture: Transportation - Air Transportation