On October 5, 2018, Congress enacted
Public Law 115-254, the FAA Reauthorization Act of 2018 (“the
Act”). Section 551 of the Act required air carriers operating under
14 CFR part 121 to submit to the FAA for review and acceptance an
Employee Assault Prevention and Response Plan (EAPRP) related to
the customer service agents of the air carrier that is developed in
consultation with the labor union representing such agents. Section
551(b) of the Act contains the required contents of the EAPRP,
including reporting protocols for air carrier customer service
agents who have been the victim of a verbal or physical
assault.
US Code:
49 USC Part 121 Name of Law: FAA Reauthorization Act of
2018
US Code: 49 USC Part 121 Name of Law: FAA
Reauthorization Act of 2018
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.