OMB control number

Consumer Assistance Center

OMB 3133-0200 ยท NCUA.

OMB 3133-0200

NCUA has centralized the intake of consumer complaints and inquiries under the Consumer Assistance Center, via the myCreditUnion.gov. The Consumer Assistance Center assists consumer with information about federal financial consumer protection and share insurance matters and assists in resolving disputes with credit unions in resolving disputes. Consumers can make inquiries or submit a complaint electronically through the MyCreditUnion.gov website. The on-line portal offers a template for consumers to use to identify the information needed.

The latest form for Consumer Assistance Center expires 2028-01-31 and is listed under ICR 202410-3133-007.

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202410-3133-007 Revision of a currently approved collection 2024-11-14
202103-3133-003 Extension without change of a currently approved collection 2021-08-18 Approved without change
201602-3133-002 Existing collection in use without an OMB Control Number 2018-02-26 Approved without change

OMB Details

Consumer Inquiry

Federal Enterprise Architecture: Economic Development - Financial Sector Oversight

Information collection instruments
FormNameElectronic accessType
Form NAConsumer Inquiry Form - EnglishFillable PrintableForm and instruction
Form NAConsumer Inquiry WebPortal IntakeFillable FileableForm and instruction
Form NAConsumer Inquiry Form - EspanolFillable PrintableForm and instruction

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.