OMB control number
Consumer Assistance Center
OMB 3133-0200 ยท NCUA.
OMB 3133-0200
NCUA has centralized the intake of consumer complaints and inquiries under the Consumer Assistance Center, via the myCreditUnion.gov. The Consumer Assistance Center assists consumer with information about federal financial consumer protection and share insurance matters and assists in resolving disputes with credit unions in resolving disputes. Consumers can make inquiries or submit a complaint electronically through the MyCreditUnion.gov website. The on-line portal offers a template for consumers to use to identify the information needed.
The latest form for Consumer Assistance Center expires 2028-01-31 and is listed under ICR 202410-3133-007.
Latest Forms, Documents, and Supporting Material
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202410-3133-007 | Revision of a currently approved collection | 2024-11-14 | ||
| 202103-3133-003 | Extension without change of a currently approved collection | 2021-08-18 | Approved without change | |
| 201602-3133-002 | Existing collection in use without an OMB Control Number | 2018-02-26 | Approved without change |
OMB Details
Consumer Inquiry
Federal Enterprise Architecture: Economic Development - Financial Sector Oversight
| Form | Name | Electronic access | Type |
|---|---|---|---|
| Form NA | Consumer Inquiry Form - English | Fillable Printable | Form and instruction |
| Form NA | Consumer Inquiry WebPortal Intake | Fillable Fileable | Form and instruction |
| Form NA | Consumer Inquiry Form - Espanol | Fillable Printable | Form and instruction |
Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.