This information
collection (OMB control number 3060-0612) covers only the conduct
of the focus group sessions designed to determine ways to improve
customer service to Private Radio Mobile Radio applicants and
licensees. Any additional written surveys/questionnaires must be
approved using a separate information collection/request for OMB
revie
Inventory as of this Action
Requested
Previously Approved
08/31/1994
08/31/1994
30
0
0
60
0
0
0
0
0
THESE VOLUNTARY SURVEYS WILL BE USED
TO IMPLEMENT E.O. 12862. THREE FOCUS GROUPS WILL BE CONDUCTED WITH
PRIVATE LAND MOBILE RADIO APPLICANTS/LICENSEES (LICENSEES,
FREQUENCY COORDINATORS, LAW FIRMS, VENDORS, LICENSEE
REPRESENTATIVES). BOOZ-ALLEN & HAMILTON, OUR CONTRACTOR, WILL
CONDUCT THE FOCUS GROUPS, AND THE DATA WILL BE SHARED WITH FCC
STAFF TO DEVELOP CUSTOMER SERVICE STANDARDS.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.