Customer Service Surveys

ICR 199902-2133-002

OMB: 2133-0528

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
26684 Migrated
ICR Details
2133-0528 199902-2133-002
Historical Active
DOT/MARAD
Customer Service Surveys
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 03/22/1999
Retrieve Notice of Action (NOA) 02/22/1999
  Inventory as of this Action Requested Previously Approved
03/31/2002 03/31/2002
6,650 0 0
256 0 0
0 0 0

Executive Order 12862 requires agencies to survey customers to determine the kind and quality of services they want and the level of their satisfaction with existing services. This collection covers MARAD forms and procedures used to carry out such surveys covering MARAD programs and services.

None
None


No

1
IC Title Form No. Form Name
Customer Service Surveys MA-1016, MA-1017

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 6,650 0 0 6,650 0 0
Annual Time Burden (Hours) 256 0 0 256 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/22/1999


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