Voluntary Customer Surveys in Accordance with E.O. 12862

ICR 200006-3220-001

OMB: 3220-0192

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
ICR Details
3220-0192 200006-3220-001
Historical Active 199703-3220-001
RRB
Voluntary Customer Surveys in Accordance with E.O. 12862
Extension without change of a currently approved collection   No
Regular
Approved without change 09/19/2000
Retrieve Notice of Action (NOA) 06/02/2000
Terms of clearance associated with approval action of 1/13/00 remain in effect.
  Inventory as of this Action Requested Previously Approved
09/30/2003 09/30/2003 09/30/2000
2,050 0 11,550
727 0 1,043
0 0 0

The Railroad Retirement board (RRB) utilizes voluntary customer surveys to ascertain customer satisfaction with the RRB in terms of timeliness, appropriateness, access, and other measures of quality service. Surveys involve individuals that are direct or indirect beneficiaries of RRB services as well as railroad employers who must report earnings.

None
None


No

1
IC Title Form No. Form Name
Voluntary Customer Surveys in Accordance with E.O. 12862 G-201

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 2,050 11,550 0 0 -9,500 0
Annual Time Burden (Hours) 727 1,043 0 0 -316 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/02/2000


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