Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys

Forms and Documents

Document Name	Status

No forms / supporting documents in this ICR. Check IC Document Collections.

IC Document Collections

IC ID	Document Title	Status
7388	Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys	Migrated

ICR Details

OMB Control No: 0925-0476	ICR Reference No: 200604-0925-005
Status: Historical Active	Previous ICR Reference No: 200603-0925-005
Agency/Subagency: HHS/NIH	Agency Tracking No:
Title: Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/11/2006
	Date Received in OIRA: 04/26/2006
Terms of Clearance: Approved consistent with the following terms of clearance: NIH shall establish a mechanism for tracking the collections approved under this generic clearance, each proposed collection should be submitted to OMB for review and approval prior to fielding, OMB will generally review collections within ten working days of submission, for each submission NIH will provide an update on the total number of burden hours and respondents used under all packages under the generic during this period of clearance as well as the hour burden and respondent numbers for each proposed package, in the next submission of this collection to OMB for review NIH will include a summary of all collections approved during the current period and associated burden.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2009	07/31/2009	07/31/2006
Responses	19,758	0	18,400
Time Burden (Hours)	2,680	0	2,246
Cost Burden (Dollars)	0	0	0

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Abstract: Executive Order 12862 directs Federal Agencies to survey customers to determine the kind and quality of services they want. NLM is requesting extension of OMB approval for generic clearance to conduct a number of customer/partner satisfaction surveys. NLM will collect and use information gathered through customer and/or partner surveys to identify strengths and weaknesses in current service provisions and to make improvements that are practical and feasible.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	19,758	18,400	0	1,358	0	0
Annual Time Burden (Hours)	2,680	2,246	0	434	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/26/2006

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