The agency is
directed to fix the following problems before re-submitting: ROCIS
1) Monetized burden hours should not be counted in the "cost of the
collection" This means that under the IC Burden Worksheet the "cost
per response" should only include startup or capital costs.
Supporting Statement 2) In response to question 10, DHS states that
OMB circular A-130, among other authorities, directs the Coast
Guard to provide an assurance of confidentiality for this
information. This is false and must be removed. In fact none of the
authorities cited provide an explicit exemption to FOIA or any
other mandatory release of this information. Explicit authority to
pledge confidentiality for this collection is necessary to make
such a pledge to a respondent. 3) In response to Q16, DHS states
"An average response rate of 50 percent is expected." This implies
that the survey will be disseminated to respondents using some type
of sampling methodology. Is the USCG going to use statistical
methods to disseminate, collect, or analyze this information? If
so, a part B will need to be submitted as well. 4) In response to
Q17, DHS states, "N/A." However, the form does not have an
expiration date on it. If the USCG is requesting permission not to
display an expiration date the "certification" must be changed in
ROCIS, and the supporting statement must be modified. 5) In
response to Q18, DHS states that a generic clearance is being
requested for this form. It was not submitted to ROCIS as such.
Survey 6) The agency has this as contact info for OMB: The Coast
Guard estimates that the average burden for this report is 24
minutes. You may submit any comments concerning the accuracy of
this estimate or any suggestions for reducing the burden to:
Commandant (G-OPN-1), U.S. Coast Guard, Washington, D.C. 20593-0001
or Office of Management and Budget, Paperwork Reduction Project
(2115-0636), Washington, D.C. 20503. It should be: The Coast Guard
estimates that the average burden for this report is 24 minutes.
You may submit any comments concerning the accuracy of this
estimate or any suggestions for reducing the burden to: Commandant
(G-OPN-1), U.S. Coast Guard, Washington, D.C. 20593-0001 or
Department of Homeland Security Desk Officer, Office of Management
and Budget, Office of Information and Regulatory Affairs,
Washington, D.C. 20503. 7) Please remove the pledge of
confidentiality (See #2 above)
Inventory as of this Action
Requested
Previously Approved
36 Months From Approved
0
0
0
0
0
0
0
0
0
Customer satisfaction surveys are
required by Executive Order 12862. The U.S. Coast Guard will use
the information obtained from direct customers to measure
satisfaction with current services and determine whether additional
services are requested.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
1625-0087_IIP_Customer_Survey UPDATED.doc
1625-0087_EX_12862.pdf
U.S. Coast Guard International Ice Patrol (IIP) Customer Survey