Form DOE-887(77) Energy Matters E-Magazine Customer Feedback Survey

DOE Customer Surveys

Energy Matters Survey Questions

DOE-887(77) Energy Matters E-Magazine Customer Feedback Survey

OMB: 1901-0302

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Form Approved

OMB No. 1901-0302

Expires: September 30, 2009

Burden: 5 minutes (each participant)



Industrial Technologies Program

Survey for Energy Matters Quarterly E-Magazine


Your opinion counts!

We want Energy Matters to be an informative, valuable, and reliable resource for your industrial energy efficiency decisions. Please help us improve Energy Matters by completing our survey. It should take you approximately five minutes to answer the questions below. All responses will remain anonymous.

Please submit at least one answer for each question.


1. Do you subscribe to Energy Matters?

  • Yes

  • No


2. How useful do you find Energy Matters?

  • Very useful

  • Somewhat useful

  • Not useful

  • Comments: Please specify_


3. How did you learn about Energy Matters?

  • Industrial Technologies Program (ITP) Web site

  • Internet search engine such as Google or Yahoo

  • Magazine, newspaper, or professional publication

  • Conference, workshop, or training event

  • Recommendation from a colleague

  • Link from another Web site. If so, which one? _Please specify_

  • Other. Please specify _


4. How much of each issue do you read?

  • Every article

  • Several features

  • One or two articles

  • Skim, but don't read in detail

  • None. Why not? Please specify_


5. Energy Matters covers a broad range of topics and offers a number of features related to industrial energy efficiency strategies. Which topics interest you? (Check all that apply)



Very interested

Somewhat interested

Not interested

Technology Research and Development




Energy management strategies




Q&A column




Alternative power sources




Partnerships - State




Partnerships - Utility




Partnerships – Trade Associations




System optimization tips




DOE/ITP Program news




Software tools for energy efficiency




Case studies on plant assessments




Training opportunities




Other topics you would like to see: (Please specify)


6. Is the information in the technical articles:

  • Too technical

  • About right

  • Not technical enough

  • Comments: Please specify


7. How have you applied what you have read in Energy Matters? (Check all that apply)

  • Used information in formulating energy management strategy

  • Alerted management or others to articles

  • Implemented energy-efficiency technology

  • Downloaded software tools

  • Implemented plant energy assessment

  • Upgraded industrial system based on information in articles

  • Visited Web sites listed in articles

  • Other: Please specify


8. What are some of the benefits you have gained from the information in Energy Matters? (Check all that apply)

  • Directly achieved energy savings

  • Forwarded energy savings recommendations to management

  • Increased awareness of energy efficiency opportunities to customers

  • Enhanced knowledge of industrial systems

  • Increased awareness of BestPractices resources, such as training and technical resources

  • Increased awareness of Save Energy Now or other ITP opportunities

  • Other: Please specify


9. When you are finished reading Energy Matters, do you: (Check all that apply)

  • Forward the link to others

  • Cite, reprint, or reuse information

  • Do nothing

  • Other: Please specify


10. What is your primary business type? (Select one)

  • Association – Trade

  • Association – Technical

  • Consultant

  • Education/Research Institute

  • Equipment Distributor/Vendor

  • Government – Federal

  • Government – State/Local

  • Manufacturing Plant – Small (less than 100 employees)

  • Manufacturing Plant – Medium (100-500 employees)

  • Manufacturing Plant – Large (greater than 500 employees)

  • Media

  • Utility/ESCO

  • Other: Please specify


11. What is your principal industry type? (Select one)

  • Aerospace

  • Aluminum

  • Automotive

  • Cement

  • Chemicals

  • Electronics

  • Equipment Manufacturing

  • Food Processing

  • Forest and PaperProducts

  • Glass

  • Metal Casting

  • Mining

  • Petroleum Refining

  • Plastics

  • Rubber

  • Steel

  • Textiles

  • Water Treatment

  • Other: Please specify


12. What is your professional role?

  • Management

  • Engineering

  • Maintenance and Operations

  • Purchasing

  • Research and Development

  • Sales and Marketing

  • Other: Please specify


13. Do you like the online format?

  • Yes

  • No. If not, what format would you prefer? Please specify


14. What suggestions do you have for how we could better or more widely distribute Energy Matters? Please specify


15. What other ITP resources do you use? (Check all that apply)

  • E-Bulletin

  • Software tools

  • Industrial system tip sheets or technical briefs

  • Sourcebooks

  • Case studies

  • Training opportunities

  • Solicitations


16. What other sources do you access for information on industrial energy efficiency? (Check all that apply)

  • Trade association or professional organization publications/Web sites

  • Industrial magazines/Web sites

  • Government Web sites, newsletters

  • Nonprofit or educational organizations

  • Conferences, trade shows, training workshops

  • Information from vendors or distributors

  • Other Please specify_


Thank you for completing our survey!


The Industrial Technologies Program will use these responses as input for improving content and delivery of Energy Matters. None of the personal or corporate data submitted will be used for marketing purposes or shared with any other organization.


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