Global Intellectual Property Academy Program Survey

Customer Input - Patent and Trademark Customer Surveys

GIPA Alumni Survey Revised 5_18_09 (4)

Global Intellectual Property Academy Program Survey

OMB: 0651-0038

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GIPA Alumni Survey
1. Survey Instructions
Will contain survey instruction information

Page 1

GIPA Alumni Survey
2. Demographic Information
The following information is used for statistical analysis and not to identify respondents
individually.
1. Please indicate which GIPA course you attended: (If you attended more than one course, select the
first course you attended)

2. What year did you attend the above program?
j 2000
k
l
m
n

j 2001
k
l
m
n

j 2002
k
l
m
n

j 2003
k
l
m
n

j 2004
k
l
m
n

j 2005
k
l
m
n

j 2006
k
l
m
n

j 2007
k
l
m
n

j 2008
k
l
m
n

3. Which country are you from?

4. How long have you been working in the Intellectual Property area?
j Less than a year
k
l
m
n
j 1 - 3 years
k
l
m
n
j 4 - 7 years
k
l
m
n
j 8 - 10 years
k
l
m
n
j More than 10 years
k
l
m
n
5. Please choose the type of organization in which you work
j National level government agency
k
l
m
n
j Local level government agency
k
l
m
n
j National level court
k
l
m
n
j Local level court
k
l
m
n
j Private law firm
k
l
m
n
j Judiciary or Prosecutor's Office
k
l
m
n
j Private or business organization
k
l
m
n
j Other (please specify)
k
l
m
n

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GIPA Alumni Survey
6. Please choose the type of Intellectual Property Function you work in
j Trademark Examination
k
l
m
n
j Intellectual Property Customs Enforcement
k
l
m
n
j Judicial
k
l
m
n
j IP Education for small business
k
l
m
n
j Prosecution
k
l
m
n
j Copyright
k
l
m
n
j Administrative or civil enforcement
k
l
m
n
j Investigation
k
l
m
n
j Patent Examination
k
l
m
n
j Other (please specify)
k
l
m
n

7. How would you describe the level of your position?
j Executive
k
l
m
n
j Senior Level Manager
k
l
m
n
j Mid-Level Manager
k
l
m
n
j Front-Line Supervisor
k
l
m
n
j Programmatic
k
l
m
n
j Other (please specify)
k
l
m
n

Page 3

GIPA Alumni Survey
3. Learning Effectiveness
8. As a result of your GIPA experience, do you think that you...
Neither
Strongly
Disagree

Disagree

Agree
Nor

Agree

Strongly
Agree

Disagree
Have a better appreciation for international intellectual property

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

More accepting of other nations' views on intellecutal property

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Are better able to comprehend, analyze and evaluate intellectual

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
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n

j
k
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n

j
k
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n

j
k
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m
n

j
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m
n

j
k
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m
n

rights and enforcement policies and strategies

property rights and enforcement issues
Better appreciate the nature and magnitude of today's intellectual
property threats
9. To what extent did your understanding and knowledge of the following topics listed below increase
or improve as a result of your GIPA experience?
Minimal

Moderate

Substantial

Increase

Increase

Increase

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Trademarks

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Border measures

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Patents

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Relationship of civil and criminal litigation in

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Copyright

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of IP Enforcement

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Intellectual Property theft (e.g.

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

No change
Intellectual Property enforcement

N/A

mechanisms

Intellectual Property

counterfeiting or "piracy")
Optional Comments

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GIPA Alumni Survey
10. Please provide an honest assessment of how you see your knowledge TODAY about each of the
following:
No

A Little

Fairly

Very

KnowledgeKnowledgeKnowledgeableKnowledgeable
Intellectual Property theft (e.g.

Expert

N/A

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of IP Enforcement

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Trademarks

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Copyright

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
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m
n

j
k
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m
n

Intellectual Property enforcement

j
k
l
m
n

j
k
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m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
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m
n

mechanisms
Other
Relationship of civil and criminal litigation in

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

International standards of Patents

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

Border measures

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
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m
n

j
k
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m
n

counterfeiting or "piracy")

Intellectual Property

11. Select the answer that best represents your views. Please answer all questions. There are no right
or wrong answers.
Strongly
Disagree
Protecting and enforcing intellectual

Disagree

Neither Agree
Nor Disagree

Agree

Strongly
Agree

j
k
l
m
n

j
k
l
m
n

j
k
l
m
n

j
k
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m
n

j
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n

j
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n

j
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n

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n

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n

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n

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n

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n

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n

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n

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n

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n

j
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n

j
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n

j
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n

j
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m
n

property rights is important to me.
Finding a balance between intellectual
property rights and promoting economic
development in my country is a challenge.
Multi-lateral/bilateral agreements are an
effective tool for establishing effective
standards for IP enforcement.
Harmonized intellectual property systems is
an effective way to reduce counterfeiting,
piracy and copyright infringements.
Protecting and enforcing intellectual
property rights is important to my country.
12. What were the most significant things you learned?

Page 5

GIPA Alumni Survey
4. Application of Knowledge
13. Please rate the extent of your agreement with the following statements about the LEARNING
EFFECTIVENESS.
Strongly
Disagree

Neither
Disagree

Agree Nor

Agree

Disagree

Strongly
Agree

N/A

The information learned has been useful for

j
k
l
m
n

j
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m
n

j
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n

j
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n

j
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n

j
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n

my
country.
Other
I learned new knowledge and skills from this

j
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m
n

j
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n

j
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n

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n

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n

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j
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n

training.
The training improved my ability to work in
Intellectual Property.
I was able to apply the knowledge and skills
learned in this class to my job.
Optional Comments about Course Content

14. If you have NOT been able to successfully apply the knowledge you gained from GIPA, why not?
(Select all that apply)
c No opportunity
d
e
f
g
c Content not practical
d
e
f
g
c Other high priorities
d
e
f
g
c Prevented or discouraged from using
d
e
f
g
c Other (please specify)
d
e
f
g

Page 6

GIPA Alumni Survey
15. Since completing the program, in which of the following areas do you feel you have used the
knowledge gained from the program? (Select all that apply)
c International standards of Trademarks
d
e
f
g
c International standards of IP Enforcement
d
e
f
g
c Intellectual Property enforcement mechanisms
d
e
f
g
c International standards of Patents
d
e
f
g
c International standards of Copyright
d
e
f
g
c Border measures
d
e
f
g
c Intellectual Property theft (e.g. counterfeiting or "piracy")
d
e
f
g
c Relationship of civil and criminal litigation in Intellectual Property
d
e
f
g
c Optional Comments
d
e
f
g

16. Have you used the knowledge and skills you gained at GIPA to do any of the following? (Select all
that apply)
c Lectured in public on an IP related topic
d
e
f
g
c Other (please explain below)
d
e
f
g
c Sent an employee to attend a GIPA program
d
e
f
g
c Explained US IP policy to colleagues and friends
d
e
f
g
c Published a paper or book on an IP related topic
d
e
f
g
c Talked to co-workers about attending a GIPA program
d
e
f
g
c Applied some of the examination-related guidance, such as that related to determining novelty, inventive
d
e
f
g
step, enablement, and utility, in evaluating patent applications in my country.
c Developed a new course or curriculum for an IP course
d
e
f
g
c Developed a new policy document
d
e
f
g
c Introduced new ideas and knowledge to my work, colleagues, and/or others in my country
d
e
f
g
Please provide details for any items you selected above

Page 7

GIPA Alumni Survey
17. As a result of my contributions from knowledge gained at GIPA, my organization has: (Select all
that apply)
c Implemented new policies or procedures
d
e
f
g
c Obtained increases in budget, prestige, manpower, etc.
d
e
f
g
c Taken a different position on IP matters
d
e
f
g
c Established a better working relationship with other ministries in my country
d
e
f
g
c Established a better working relationship with ministries in other countries
d
e
f
g
c Established a better working relationship with the US Embassy
d
e
f
g
c Initiated a new program
d
e
f
g
c Joined a national or regional organization
d
e
f
g
c Undergone a re-organization
d
e
f
g
c Changed the way patent examination is being conducted in my country
d
e
f
g
c Other (Please specify)
d
e
f
g
Please provide details for any items you selected or other items not mentioned above

18. As a result of your participation in a GIPA program, have you done or received any of the following
at work? (Select all that apply)
c Higher level of responsibility in the same job
d
e
f
g
c New, more responsible job (promotion)
d
e
f
g
c Increase in professional reputation
d
e
f
g
c Supervise more people
d
e
f
g
c Assigned to a position with International responsibilities
d
e
f
g
c Assigned to a position outside my country
d
e
f
g
c Better equipped to do my job
d
e
f
g
c Other (Please explain below)
d
e
f
g
Please provide details for any of the items you selected or other results not mentioned above:

Page 8

GIPA Alumni Survey
19. After attending a GIPA course, have you worked with others in your country on any of the following:
(Select all that apply)
c Developing an action plan for WTO accession
d
e
f
g
c Improving patent or trademark examination procedures
d
e
f
g
c Providing specialized IP protection not previously provided by your country
d
e
f
g
g Establishing institutional frameworks and operational procedures to enhance enforcement, prosecution
c
d
e
f
and court resolution of intellectual property rights cases
c Providing training to officials on best practices and tools to investigate and detect infringing goods
d
e
f
g
c Establishing procedures for data management and for publishing statistics on IP enforcement
d
e
f
g
c Fostered higher levels of public awareness and increases in IP filings incountry and abroad
d
e
f
g
c Amending trademark laws to provide greater protection of marks
d
e
f
g
c Establishing systems for issuing certification marks for regional origin
d
e
f
g
c Fostered increased marketing of indigenous works of arts and crafts in other countries
d
e
f
g
c Other (please specify below)
d
e
f
g
Please provide details of any of the items you selected or other results not mentioned above

20. If you checked off at least one answer above,

How well did your GIPA experience prepare

Not at all

Poorly

j
k
l
m
n

j
k
l
m
n

Moderately
Well
j
k
l
m
n

Very Well Completely
j
k
l
m
n

j
k
l
m
n

N/A
j
k
l
m
n

you for this work
Comments

21. After attending a GIPA course, have you worked to advance IP issues in an international forum
such as WIPO
j Yes
k
l
m
n
j No
k
l
m
n
If Yes, what was your role?

Page 9

GIPA Alumni Survey
22. If you checked YES to the answer above,

How well did your GIPA experience prepare

Not at all

Poorly

j
k
l
m
n

j
k
l
m
n

Moderately
Well
j
k
l
m
n

Very Well Completely
j
k
l
m
n

j
k
l
m
n

N/A
j
k
l
m
n

you for this work
Comments

23. After attending a GIPA course, have you developed an action plan for WTO accession?
j Yes
k
l
m
n
j No
k
l
m
n
j N/A
k
l
m
n
24. If you answered yes to the previous question,

How well did your GIPA experience prepare

Not at all

Poorly

j
k
l
m
n

j
k
l
m
n

Moderately
Well
j
k
l
m
n

Very Well Completely
j
k
l
m
n

j
k
l
m
n

N/A
j
k
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m
n

you for this work
Comments

25. The United States Patent and Trademark Office (USPTO) utilizes capacity building programs to
assist countries in protecting and enforcing intellectual property rights.

How well do you think GIPA is achieving this

Not at all

Poorly

j
k
l
m
n

j
k
l
m
n

Moderately
Well
j
k
l
m
n

Very Well Completely
j
k
l
m
n

j
k
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m
n

N/A
j
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m
n

mission?
Comments

Page 10

GIPA Alumni Survey
5. Personal and Professional Contacts
One of the goals of GIPA is to create and foster networks of IP professionals. For this reason,
we are interested in learning about the existing networks and your level of involvement in it.
26. After attending GIPA, have you contacted or been contacted by other GIPA alumni or staff?
j Yes
k
l
m
n
j No
k
l
m
n
27. With whom have you been in contact? (Select all that apply)
c GIPA classmates from my home country
d
e
f
g
c GIPA classmates from other countries
d
e
f
g
c GIPA alumni other than my classmates
d
e
f
g
c GIPA instructors
d
e
f
g
c USPTO staff
d
e
f
g
c US Embassy personnel
d
e
f
g
c Other (please specify)
d
e
f
g

28. Have you collaborated with any GIPA alumni (in your country or other countries) about any of the
following topics?
c Relationship of civil and criminal litigation in Intellectual Property
d
e
f
g
c International standards of Patents
d
e
f
g
c International standards of Trademarks
d
e
f
g
c International standards of IP Enforcement
d
e
f
g
c Border measures
d
e
f
g
c Intellectual Property theft (e.g. counterfeiting or "piracy")
d
e
f
g
c Intellectual Property enforcement mechanisms
d
e
f
g
c International standards of Copyright
d
e
f
g
Optional Comments

29. Would you be interested in joining a GIPA alumni association?
j Yes
k
l
m
n
j No
k
l
m
n

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GIPA Alumni Survey
30. If a GIPA Alumni Association was formed, what activities would you be most interested in? (Select
all that apply)
c Interactive web site with news, bulletin board
d
e
f
g
c Alumni conferences
d
e
f
g
c A local alumni group in my country
d
e
f
g
c Further online learning
d
e
f
g
c Other (please specify)
d
e
f
g

Page 12

GIPA Alumni Survey
6. GIPA Course Value
31. Please rate the extent of your agreement with the following statements.
Strongly
Disagree
The GIPA Course was a worthwhile

Disagree

Neither Agree

Strongly

Agree

Nor Disagree

Agree

j
k
l
m
n

j
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n

j
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n

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n

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n

investment for my career development.
The GIPA Course was a worthwhile
investment for my organization.
The GIPA Course was a worthwhile
investment for my country.
I could have acquired the same level of
learning without GIPA training.
The patent training related to U.S.
methodology for determining requirements of
patentability has been valuable and useful.
Optional Comments

32. Please rate the value of the following GIPA experiences:
Not at all

Slightly

Generally

valuable

valuable

valuable

Meeting people from all over the world

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n

j
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n

j
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n

j
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j
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n

j
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n

Networking with classmates for future

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n

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n

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n

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n

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Valuable

Very

N/A

Valuable

contacts
Networking with US Patent and Trademark
Staff for future contact
Improved language skills

Please describe what you think is the greatest benefit of attending a GIPA course

33. Please rate your likeliness to recommend GIPA training to a colleague:
Not

Highly

Very

Likely

Likely
How likely are you to recommend GIPA

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training to a colleague?
34. Please rate how GIPA training compares to the ideal training course
Poor
How does GIPA training compare to your

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Average
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Excellent
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idea of an ideal training experience?

Page 13

GIPA Alumni Survey
35. What did you find most valuable about the GIPA training experience?

36. What changes or improvements would you make to improve GIPA training?

37. Thinking three to five years into the future and your assessment of the direction of international
intellectual property protection, what kinds of information or courses would be most valuable for GIPA
to provide?

Page 14


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