EPP Web Questionnaire

Customer Satisfaction Surveys and Conference Evaluations Generic Clearance

EPP Web questionnaire-for OMB

Employment Projections Program User Survey

OMB: 1225-0059

Document [doc]
Download: doc | pdf

Possible Questions for a Web Questionnaire (probably need to tweak when placed on different types of websites)


Introductory Message

Please help us improve our website by participating in the survey that begins below!


Our Pledge of Privacy

The answers you provide on this survey will be used by the Bureau of Labor Statistics (BLS) to improve the website. Please note:

  • Your participation is completely voluntary and anonymous.

  • We estimate that it will take an average of three minutes to complete this survey.


  1. How would you describe your general level of experience working with the Occupational Outlook Handbook website?

 Very experienced

 Experienced

 Neither experienced nor inexperienced

 Inexperienced

 Very inexperienced


  1. How often have you visited the Occupational Outlook Handbook website within the past month, either for your own purposes or while working with someone else (an estimate is fine)?


Answer: _____________


  1. How easy or difficult is it to find information about different occupations on the website?

 Very easy

 Easy

 Neither easy nor difficult

 Difficult

 Very difficult


  1. How does the quality of the information on the website compare to other sources of career information that you have used?

 Much better

 Better

 About the same

 Worse

 Much worse

 Have not used other sources


(if worse) Why are the other sources better?




(if worse) What other sources of career information do you recommend?




  1. Approximately what grade level should BLS aim for when preparing written materials for the website?


Enter grade level: __________


Or


Enter a range:

 6-8

 9-10

 11-12

 Don’t know/No opinion

 Other (please specify)



  1. How easy or difficult is it to understand the material on the website?

 Very easy

 Easy

 Neither easy nor difficult

 Difficult

 Very difficult


  1. Have you ever used the “Career Guide to Industries,” which also appears on the website?

 Yes

 No

 Don’t know


(if yes) How useful have you found this information to be?

Very useful

 Useful

 Not useful


  1. Have you ever used the “Occupational Outlook Quarterly” link, which also appears on the website?

 Yes

 No

 Don’t know


(if yes) How useful have you found this information to be?

Very useful

 Useful

 Not useful




  1. a. Have you ever used the “Employment Projections” link on the website?

 Yes

 No

 Don’t know


b. (if yes) How useful have you found this information to be?

Very useful

 Useful

 Not useful




c. (if yes) BLS projects the demand for jobs in an occupation 10 years into the

future. Is this an appropriate time interval or should it be shorter or

longer?

Should be shorter → by how much?

 Appropriate time interval

 Should be longer → by how much?


  1. How do you use the Occupational Outlook Handbook website? Do you tend to search for specific pieces of information, such as salary or educational requirements, or do you spend time reading all the information about an occupation?


 Search for specific pieces of information

 Read the material about an occupation thoroughly

 Both scan for pieces of information and read thoroughly

 Other (please explain)



  1. In general, how satisfied or dissatisfied are you with the Occupational Outlook Handbook website?

 Very satisfied

 Satisfied

 Neither satisfied nor dissatisfied

 Dissatisfied

 Very dissatisfied


  1. What do you like about the Occupational Outlook Handbook website?




  1. What do you dislike about the website, if anything?





  1. Is there information that you would like to see added to the website?

 Yes

 No

 Don’t know


(if yes) What should be added?





  1. What is your occupation/profession?

 Career/employment counselor

 School counselor

 Policy analyst

 Researcher

 Student

 Teacher (any grade level)

 Other (specify)


(if counselor) Which age groups do you work with?

 Elementary

 Middle school

 High School

 College

 School drop-outs

 Out-of-school adults



  1. If you have any other comments about the website or related issues, please enter them here.




Thank you for your help!


We are collecting this information under OMB Number 1225-0059. Without this currently-approved number, we could not conduct this survey. (expiration: September 30, 2009)

File Typeapplication/msword
AuthorBLS User
Last Modified ByLAN User Support
File Modified2007-10-15
File Created2007-10-15

© 2024 OMB.report | Privacy Policy