Customer Satisfaction Surveys and Conference Evaluations Generic Clearance

Forms and Documents

Document	Type	Status	Availability
Form Survey Job Accommodation Network (JAN) Customer Satisfaction Surveys	Form and Instruction	New	Repair queued
Form OSHA Exhibit Booth OSHA Exhibit Booth Survey	Form	New	Available
Form NCES User Survey The National Compensation Survey (NCS) User Survey	Form and Instruction	New	Available
Workforce Innovations 2008 Conference Evaluation	Form	New	Repair queued
Form Survey Job Accommodations Network (JAN) Customer Satisfaction Survey	Form and Instruction	New	Repair queued
Employment Projections Program User Survey	Form and Instruction	New	Available
BLS.gov User's Survey	Form	New	Repair queued
JUSTIFICATION FOR CHANGE to Generic(Aug2007).doc	Justification for No Material/Nonsubstantive Change	Uploaded 2007-08-30	Available
30_dayFRN_1225-0059(07-11-06).pdf	Supplementary Document	Uploaded 2007-08-30	Available
EO_12862(Attachment-B).pdf	Supplementary Document	Uploaded 2007-08-30	Repair queued
60_dayFRN_1225-0059(04-19-06).pdf	Supplementary Document	Uploaded 2007-08-30	Available
SS-1225-0059(2006).doc	Supporting Statement A	Uploaded 2007-08-30	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
190309	Job Accommodation Network (JAN) Customer Satisfaction Surveys	Form and Instruction	New
188948	WHD Child Labor Law Education and Outreach Materials	Other-Teen Focus Group Plan	New
186320	OSHA Exhibit Booth Survey	Form	New
184682	The National Compensation Survey (NCS) User Survey	Form and Instruction	New
184411	Workforce Innovations 2008 Conference Evaluation	Form	New
183491	Job Accommodations Network (JAN) Customer Satisfaction Survey	Form and Instruction	New
182533	Assessment of Wage and Hour Division Compliance Assistance Tools, Strategies, and Activities	Other-survey	New
182463	Employment Projections Program User Survey	Form and Instruction	New
181896	BLS.gov User's Survey	Form	New
181894	Baseline Inventory of Approved Surveys (Historical)	Other-Inventory	New

ICR Details

OMB Control No: 1225-0059	ICR Reference No: 200708-1225-003
Status: Historical Active	Previous ICR Reference No: 200607-1225-001
Agency/Subagency: DOL/DM	Agency Tracking No: MASTER
Title: Customer Satisfaction Surveys and Conference Evaluations Generic Clearance
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/06/2007
	Date Received in OIRA: 08/30/2007
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2009	09/30/2009	09/30/2009
Responses	200,000	0	200,000
Time Burden (Hours)	20,000	0	20,000
Cost Burden (Dollars)	0	0	0

---

Abstract: Customer satisfaction surveys provide important information on customer attitudes about the delivery and quality of agency products/services and will be used as part of an ongoing process to improve DOL programs.

---

Authorizing Statute(s): None

Citations for New Statutory Requirements: None

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

---

Number of Information Collection (IC) in this ICR: 10

IC Title	Form No.	Form Name
OSHA Exhibit Booth Survey	OSHA Exhibit Booth Survey	OSHA Exhibit Booth Survey
BLS.gov User's Survey	N/A	BLS.gov User's Survey
Baseline Inventory of Approved Surveys (Historical)
Workforce Innovations 2008 Conference Evaluation	None, None	WIA Innovations Overall Conference Evaluation 08 ,   WIA Innovations 08 Session Evaluation
The National Compensation Survey (NCS) User Survey	NCES User Survey	NCES User Survey
WHD Child Labor Law Education and Outreach Materials	N/A, N/A, N/A	Employer Survey ,   Guidence Counselor Survey ,   Parent Survey
Job Accommodation Network (JAN) Customer Satisfaction Surveys	Survey, Survey, Survey, Survey, Survey	JAN Professional Interview ,   JAN Self-Individual Interview ,   JAN Self-Employment Interview ,   JAN Employer Interview ,   JAN Other Interview
Job Accommodations Network (JAN) Customer Satisfaction Survey	Suvey, Survey, Survey, Survey, Survey	JAN Self-employment Interview ,   JAN Employer Interview ,   JAN Other Interview ,   JAN Professional Interview ,   JAN Self Individual Interview
Assessment of Wage and Hour Division Compliance Assistance Tools, Strategies, and Activities
Employment Projections Program User Survey	None	EPP Web Questionnaire

---

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	200,000	200,000	0	0	0	0
Annual Time Burden (Hours)	20,000	20,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

---

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/30/2007

---