Criminal Justice Information Services: Custom Satisfaction Surveys 1-760, 1-761, 1-762, 1-763, 1-764, 1-765, 1-766, 1-770

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form 1-770 2007 Customer Satisfaction Survey CJIS Division Intelligence Group (CDIG) / Known or Suspected Terrorist (KST) File	Form and Instruction	Unchanged	Available
Form 1-766 2007 Customer Satisfaction Survey uniform Crime Reporting Program (UCR)	Form and Instruction	Unchanged	Available
Form 1-765 2007 Customer Satisfaction Survey National Instant Criminal Background Check Survey (NICS) Point of Contact (POC)	Form and Instruction	Unchanged	Available
Form 1-764 2007 Customer Satisfaction Survey National Crime Information Center (NCIC)	Form and Instruction	Unchanged	Available
Form 1-763 2007 Customer Satisfaction Survey Law Enforcement On-Line (LEO)	Form and Instruction	Unchanged	Available
Form 1-762 2007 customer Satification Survey Interstate Identification Idenx (III)	Form and Instruction	Unchanged	Available
Form 1-761 2007 Customer Satisfaction Survey Integrated Automated Fingerprint Identification System (IAFIS) and Criminal History Biometric Identification Services	Form and Instruction	Unchanged	Available
Form 1-760 2007 Customer Satisfaction Survey National Instant Criminal Background Check System (NICS) Federal Firearms Licensee (FFL)	Form and Instruction	Unchanged	Available
III 3.doc	Supplementary Document	Uploaded 2008-01-30	Available
NICS 3.doc	Supplementary Document	Uploaded 2008-01-30	Available
NCIC 3.doc	Supplementary Document	Uploaded 2008-01-30	Available
LEO 3.doc	Supplementary Document	Uploaded 2008-01-30	Available
IAFIS 3.doc	Supplementary Document	Uploaded 2008-01-30	Available
HELP DESK linda's.doc	Supplementary Document	Uploaded 2008-01-30	Available
OMB Responses Reply.rtf	Supplementary Document	Uploaded 2008-01-30	Available
1110-0042Supporting_Statement07.doc	Supporting Statement B	Uploaded 2008-01-24	Available
1110-0042_Supporting_Statement2007.doc	Supporting Statement A	Uploaded 2008-02-07	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey CJIS Division Intelligence Group (CDIG) / Known or Suspected Terrorist (KST) File
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey uniform Crime Reporting Program (UCR)
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey National Instant Criminal Background Check Survey (NICS) Point of Contact (POC)
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey National Crime Information Center (NCIC)
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey Law Enforcement On-Line (LEO)
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 customer Satification Survey Interstate Identification Idenx (III)
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey Integrated Automated Fingerprint Identification System (IAFIS) and Criminal History Biometric Identification Services
11849	Criminal Justice Information Services: Custom Satisfaction Surveys	Form and Instruction	Unchanged	2007 Customer Satisfaction Survey National Instant Criminal Background Check System (NICS) Federal Firearms Licensee (FFL)

ICR Details

OMB Control No: 1110-0042	ICR Reference No: 200801-1110-002
Status: Historical Inactive	Previous ICR Reference No: 200708-1110-001
Agency/Subagency: DOJ/FBI	Agency Tracking No:
Title: Criminal Justice Information Services: Custom Satisfaction Surveys 1-760, 1-761, 1-762, 1-763, 1-764, 1-765, 1-766, 1-770
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Withdrawn	Conclusion Date: 04/09/2008
Retrieve Notice of Action (NOA)	Date Received in OIRA: 02/07/2008
Terms of Clearance: CJIS withdraws this collection in order to re-evaluate components of the survey and determine how to tie the survey with the general goals of CJIS.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date		36 Months From Approved
Responses	0	0	0
Time Burden (Hours)	0	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: Surveys will be distributed to randomly selected state, local, and federal criminal justice agencies. The survey results will be used to establish approval rating baselines of CJIS Division services in addition to identifying areas where our services can be improved.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	72 FR 42429	08/02/2007
30-day Notice:	Federal Register Citation:	Citation Date:
	72 FR 57963	10/11/2007
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

table that charts list of burden

IC Title	Form No.	Form Name
Criminal Justice Information Services: Custom Satisfaction Surveys	1-763, 1-764, 1-765, 1-766, 1-770, 1-762, 1-760, 1-761	2007 Customer Satisfaction Survey National Instant Criminal Background Check System (NICS) Federal Firearms Licensee (FFL) ,   2007 Customer Satisfaction Survey Integrated Automated Fingerprint Identification System (IAFIS) and Criminal History Biometric Identification Services ,   2007 customer Satification Survey Interstate Identification Idenx (III) ,   2007 Customer Satisfaction Survey Law Enforcement On-Line (LEO) ,   2007 Customer Satisfaction Survey National Crime Information Center (NCIC) ,   2007 Customer Satisfaction Survey National Instant Criminal Background Check Survey (NICS) Point of Contact (POC) ,   2007 Customer Satisfaction Survey uniform Crime Reporting Program (UCR) ,   2007 Customer Satisfaction Survey CJIS Division Intelligence Group (CDIG) / Known or Suspected Terrorist (KST) File

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Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Using Information Technology

Short Statement: Based on the survey being 100% electronic the burden hours have decreased by 40 hours.

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Annual Cost to Federal Government: $2,500

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 02/07/2008

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