Table of changes OF survey questions
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How satisfied were you overall with your experience at the passenger security checkpoint? |
How Satisfied were you with the information about security procedures you received before you went to the airport (e.g., via the TSA website)? |
Was the length of time you waited in line at the passenger security checkpoint…. |
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How would you rate the thoroughness of passenger screening you received? |
How satisfied were you with the information you received at the airport (e.g., via signs and/or T.V. monitors at the checkpoint or information conveyed by TSA personnel during the screening process)? |
How confident are you in TSA’s ability to keep air travel secure? |
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How satisfied were you with the way security procedures were explained to you at the passenger security checkpoint? |
What type of media has helped educate you on the passenger security process? |
How similar were the screening procedures at this passenger checkpoint today compared with previous trips you have taken? |
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How satisfied were you with the amount of time it took to screen you and your carry-on items? |
From start to finish, how easy was it for you to physically comply with the security requirements? |
Approximately how many round trips have you taken by commercial airline in the last 12 months? |
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Do you have any additional comments about your experience through the passenger security checkpoint today? |
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What is your gender? |
File Type | application/msword |
File Title | DHS DIRECTIVE COMMENT FORM |
Author | Paul T. Johnson |
Last Modified By | TSA Standard PC User |
File Modified | 2008-01-09 |
File Created | 2008-01-09 |