Generic Clearance for Satisfaction Surveys of Customers (CSR)

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form 2 Peer Review	Form and Instruction	New	Available
Form 1 Transformative R01 Applicant and Reviewer Surveys	Form and Instruction	New	Available
Supporting Statement B July 10.doc	Supporting Statement B	Uploaded 2008-07-10	Available
Supporting Statement A July 10.doc	Supporting Statement A	Uploaded 2008-07-10	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
190482	Peer Review	Form and Instruction	New
189111	Transformative R01 Applicant and Reviewer Surveys	Form and Instruction	New

ICR Details

OMB Control No: 0925-0474	ICR Reference No: 200807-0925-002
Status: Historical Active	Previous ICR Reference No: 200604-0925-006
Agency/Subagency: HHS/NIH	Agency Tracking No:
Title: Generic Clearance for Satisfaction Surveys of Customers (CSR)
Type of Information Collection: Reinstatement with change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/25/2008
	Date Received in OIRA: 07/29/2008
Terms of Clearance: NIH shall submit individual generic clearances to OMB, along with a mini-supporting statements (to include information about research design and analysis, incentives, burden estimates, approaches to address non-response bias, etc). NIH will keep a running tally of burden hours under this collection and will submit a current burden estimate of total burden hours used with each individual submission. OMB will aim to review each IC submission within 21 days; however, OMB approval should not be assumed if not explicitly granted, even if 21 days have elapsed since submission.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2011	36 Months From Approved
Responses	5,075	0	0
Time Burden (Hours)	1,438	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: The Center for Scientific Review (CSR), NIH is responsible for: formulating grant award peer review policies; receiving most Public Health Service research and research training applications (almost 40,000 a year); assigning applications to peer review groups; and directing scientific and technical review of these applications. Input from our customers is essential to our efforts to improve our operations and provide excellent services. The major respondent group is customers, i.e., grant applicants/researchers/investigators. Collected information will be used to: 1) assess the quality and.....

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Customer service standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	73 FR 20927	04/17/2008
30-day Notice:	Federal Register Citation:	Citation Date:
	73 FR 37971	07/02/2008
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
Transformative R01 Applicant and Reviewer Surveys	1, 2	Applicant ,   Reviewer
Peer Review	2, 1	survey ,   survey

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	5,075	0	0	5,075	0	0
Annual Time Burden (Hours)	1,438	0	0	1,438	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: There is a change in burden because this is a request for reinstatement of a previous OMB approval for voluntary partner and customer satisfaction surveys. The reinstatement results in adding 1,438 burden hours.

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Annual Cost to Federal Government: $175,788

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 07/29/2008

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