NLM Gateway survey request_Mobile Device

SUBMISSION OF INFORMATION COLLECTION

UNDER GENERIC CLEARANCES

DATE OF REQUEST: 4/29/09

SUB AGENCY (I/C): National Library of Medicine

TITLE: NLM Gateway Website Mobile User Survey

GENERIC CLEARANCE UNDER OMB#: ­0925-0476-012 EXP. DATE: 7/31/2009

ABSTRACT:

We request clearance for a web survey of users of the NLM Gateway Web site. The survey asks respondents to describe their role when using the NLM Gateway Web site, asks if they have accessed the NLM Gateway Web site using a mobile device, and asks questions related to their mobile experience. Findings of the survey will provide the developers with information about typical NLM Gateway user’s mobile Web expectations and will provide critical information that will allow them to tailor the NLM Gateway Web site specifically towards mobile user’s needs and preferences.

Participants will be recruited through a link on the home page and a pop-up box on the results page. The invitation will contain a link to a survey page hosted on an NLM server machine. Since the study is exploratory in nature, we plan to collect the data from 500 participants. We estimate that completion of one survey takes less than five minutes. Participation in the survey will be strictly voluntary. No identifying or demographic information about the users will be collected.

TOTAL ANNUAL BURDEN APPROVED: 2680

BURDEN USED TO DATE: 1080

BURDEN THIS REQUEST: 41.6 hours

IS RACE AND ETHNICITY DATA COLLECTED AS REQUIRED?

YES ______NO______ N/A __X___

OBLIGATION TO RESPOND:

__X__ VOLUNTARY

______ REQUIRED TO OBTAIN OR RETAIN BENEFITS

______ MANDATORY

HOW WILL THIS SURVEY BE OFFERED?

__X__ WEB SITE

_____ TELEPHONE INTERVIEW

_____ MAIL RESPONSE

_____ IN PERSON INTERVIEW

_____ OTHER: _________________

CONTACT INFORMATION:

NAME: Sarah Ward____________

TELEPHONE NUMBER: 301-407-7722

EMAIL ADDRESS: [email protected]