NIST Generic Customer Service Related Data Collection

Generic Request for Customer Service-Related Data Collections

COMSI Survey Instrument

NIST Generic Customer Service Related Data Collection

OMB: 0693-0031

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THIS COMSCI ALUMNI SURVEY IS TO GATHER FEEDBACK AND TO GAUGE THE OPINIONS OF
FORMER COMSCI FELLOWS. THANK YOU IN ADVANCE FOR TAKING THE TIME TO COMPLETE THIS
SURVEY. YOUR FEEDBACK IS IMPORTANT.
PLEASE NOTE THAT THERE IS NO "BACK BUTTON" ON THE SURVEY. IF YOU HIT THE BACK
BUTTON ON YOUR COMPUTER, YOU WILL LOSE THE DATA YOU HAVE ENTERED.

NOTE: This questionnaire contains collection of information requirements subject to the Paperwork
Reduction Act (PRA). Notwithstanding any other provisions of the law, no person is required to respond to,
nor shall any person be subject to penalty for failure to comply with, a collection of information subject to the
requirements of the PRA, unless that collection of information displays a currently valid OMB Control
Number. The estimated response time for this questionnaire is 12 minutes. The response time includes the
time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed,
and completing and reviewing the collection of information. Send comments regarding this estimate or any
other aspects of this collection of information, including suggestions for reducing the length of this
questionnaire, to the National Institute of Standards and Technology, Attn., Marie Marques Bravo,
[email protected], 100 Bureau Drive, Gaithersburg, MD, 20899, 301-975-5308. The OMB Control No. is 06930031, which expires on 01-30-2009.

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Progress:

Required Question(s)
Progress:

1. In what year did you COMPLETE or GRADUATE from the ComSci Program?
1970 or before
1970 or before
1971 or 1972
1971 or 1972
1973 or 1974
1973 or 1974
1975 or 1976
1975 or 1976
1977 or 1978
1977 or 1978
1979 or 1980
1979 or 1980
1981 or 1982
1981 or 1982
1983 or 1984
1983 or 1984
1985 or 1986
1985 or 1986
1987 or 1988
1987 or 1988
1989 or 1990
1989 or 1990
1991 or 1992
1991 or 1992

1993 or 1994
1993 or 1994
1995 or 1996
1995 or 1996
1997 or 1998
1997 or 1998
1999 or 2000
1999 or 2000
2001 or 2002
2001 or 2002
2003 or 2004
2003 or 2004
2005 or 2006
2005 or 2006
2007 or 2008
2007 or 2008

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

2. Please indicate your level of participation in the ComSci Program.
(If you had a developmental assignment in another agency or office, please use the text box to indicate
the agency or office in which you worked. When indicating the name of an agency or office, please
spell out the the entire name rather than using the acronym.)
Full-time Fellow (with a developmental assignment at another agency or office)
Full-time Fellow (with a developmental assignment at another agency or office)
Part-time Fellow (remained with your home agency and attended seminars and other ComSci
activities)
Part-time Fellow (remained with your home agency and attended seminars and other ComSci
activities)

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Comment:

150 character(s) left.

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

3. Please indicate the arrangements you made for attendance at ComSci Program activities.

I commuted each week - LESS than 60 miles in each direction
I commuted each week - LESS than 60 miles in each direction
I commuted each week - MORE than 60 miles in each direction
I commuted each week - MORE than 60 miles in each direction
I relocated to the DC area (TDY) for the duration of the ComSci Program
I relocated to the DC area (TDY) for the duration of the ComSci Program

Other

4. How did you learn about the ComSci Program?
General internal announcement within your home agency
General internal announcement within your home agency
Information from your home agency training department
Information from your home agency training department
Friend or colleague
Friend or colleague
Supervisor
Supervisor
Former ComSci Fellow
Former ComSci Fellow

ComSci web site
ComSci web site
USAJOBS web site
USAJOBS web site

Other

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

5. Why do you think your home agency supported your participation in the ComSci Program? (You may
select more than one.)

To meet general training goals
To meet general training goals
As a personal development opportunity
As a personal development opportunity
As a management development opportunity
As a management development opportunity
To hone or develop policy skills
To hone or develop policy skills
To hone or develop leadership skills
To hone or develop leadership skills
To help develop contacts and networks outside the agency
To help develop contacts and networks outside the agency

Other

6. Did the ComSci Program meet your expectations?
Yes
Yes
No
No

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Comment:

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7. Please rate your knowledge of science policy related issues BEFORE STARTING the ComSci
Program.
Almost non-existent
Poor
Fair
Very Good
Excellent

8. Please rate your knowledge of science policy related issues AFTER COMPLETING the ComSci
Program.
Almost non-existent
Poor
Fair
Very Good
Excellent

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

9. What were the most beneficial ComSci activities?
(Please rank from 1-8, with 1 being the most beneficial and 8 being the least beneficial.)
(1 = MOST)
You have entered the same ranking for two items. Please adjust your rankings to continue.
(SRES_012)
--

Presentations by other Fellows

--

Presentations by guest speakers

--

Monthly discussion topics

--

Interaction / networking with other Fellows

--

One-week field trip

--

Local site visits

--

Capitol Hill Week/Capitol Hill Orientation

--

Group Project

10. Within 1-3 years, following participation in the ComSci Program, what career impacts do you think are
are at least partially attributale to your participation in ComSci?
(Please check all that apply)
(If you feel that participation in ComSci negatively affected your career in your home agency, please
use the text box to tell us why.)

Advancement at your home agency (new position or responsibilities)
Advancement at your home agency (new position or responsibilities)
Advancement outside your home agency (took another position in government)
Advancement outside your home agency (took another position in government)
Increase in pay grade
Increase in pay grade
Better understanding of government
Better understanding of government
Better understanding of science policy
Better understanding of science policy
Established contacts outside your home agency
Established contacts outside your home agency
Left government employment
Left government employment
Nothing discernable
Nothing discernable
Negatively impacted my career with my home agency
Negatively impacted my career with my home agency

Other

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Comment:

150 character(s) left.

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

11. Within 3-5 years, following participation in the ComSci Program, what career impacts do you think are
are at least partially attributable to your participation in ComSci?
(Please check all that apply)

Advancement at your home agency (new position or responsibilities)
Advancement at your home agency (new position or responsibilities)
Advancement outside your home agency (took another position in government)
Advancement outside your home agency (took another position in government)
Increase in pay grade
Increase in pay grade
Better understanding of government
Better understanding of government
Better understanding of science policy
Better understanding of science policy
Established contacts outside your home agency
Established contacts outside your home agency
Left government employment
Left government employment
Nothing discernable
Nothing discernable

Other

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Comment:

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12. Did your participation in the ComSci Program affect how you enact/enforce/think about policy at your
home agency? If "Yes", very briefly describe how.
Yes
Yes
No
No

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Comment:

150 character(s) left.

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

13. Would you recommend the ComSci Program to colleagues and fellow employees?
Yes
Yes
No
No

14. Have you encouraged anyone to apply for the ComSci Program?
Yes
Yes
No
No

15. Has having The ComSci Program on your resume helped you?
Yes
Yes
No
No
Do Not Know
Do Not Know
Not Applicable
Not Applicable

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

16. Briefly describe enhancements, changes, or improvements that you think would be beneficial to the
ComSci Program (up to 500 characters).

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500 character(s) left.

17. In your opinion, if there were no cost, would your home agency allow employees (ComSci Alumni)
time to participate in policy study activities after they have completed the ComSci Program?
Yes....up to 8 hours
Yes....up to 8 hours
Yes....up to 16 hours
Yes....up to 16 hours
Yes....up to 24 hours
Yes....up to 24 hours
Yes....up to 32 hours
Yes....up to 32 hours
Yes....up to 40 hours
Yes....up to 40 hours

Yes....up to 48 hours
Yes....up to 48 hours
Yes....more than 48 hours
Yes....more than 48 hours
No
No
Maybe
Maybe
Do Not Know
Do Not Know

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Progress:

Required Question(s)

18. In the past, there was a ComSci Alumni organization called the ComSci Council. Did you participated
in the ComSci Council, and what benefit did you derive from your participation?
(You may select more than one reason for participating.)

No, I did not participate
No, I did not participate
The ComSci Council disbanded before I participated in the ComSci Program
The ComSci Council disbanded before I participated in the ComSci Program
Yes, I participated for networking opportunities
Yes, I participated for networking opportunities
Yes, I participated to keep in contact with former Fellows
Yes, I participated to keep in contact with former Fellows
Yes, I participated for social activities
Yes, I participated for social activities

Other

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

19. Would you be interested in the following?
(Please place your check mark only in front of the items preceded by dots [....]. You may check all
that apply.)

Yes...Participating in a ComSci Alumni Association?
Yes...Participating in a ComSci Alumni Association?
No...Participating in a ComSci Alumni Association?

No...Participating in a ComSci Alumni Association?
At no cost only, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At no cost only, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At a cost less than $10, participating in an OCCASIONALComSci alumni social event in the
Washington, D.C. area?
At a cost less than $10, participating in an OCCASIONALComSci alumni social event in the
Washington, D.C. area?
At a cost less than $20, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At a cost less than $20, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At a cost less than $30, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At a cost less than $30, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
At a cost of $40 or more, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
$

At a cost of $40 or more, participating in an OCCASIONAL ComSci alumni social event in the
Washington, D.C. area?
I have no interest in participating

I have no interest in participating
A high profile speaker would attract me to participate in a ComSci event
A high profile speaker would attract me to participate in a ComSci event
A purely social/networking event would attract me to participate in a ComSci event
A purely social/networking event would attract me to participate in a ComSci event
The ComSci Graduation Ceremony would attract me to participate

The ComSci Graduation Ceremony would attract me to participate
I would prefer an evening or dinner event
I would prefer an evening or dinner event
I would prefer a midday or luncheon event
I would prefer a midday or luncheon event
I would prefer a morning or breakfast event
I would prefer a morning or breakfast event
I would prefer an afterwork or Happy Hour event
I would prefer an afterwork or Happy Hour event

Other

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Comment:

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Required Question(s)

Progress:

20. How many years of federal service did you have when you started the ComSci Program?
less than 5 years
less than 5 years
5-7 years
5-7 years
7-10 years
7-10 years
10-15 years
10-15 years
15-20 years
15-20 years
20-25 years
20-25 years
more than 25 years
more than 25 years

21. Please indicate the level of education you had completed when you started the ComSci Program.
Ph.D.
Ph.D.
Masters Degree
Masters Degree
Bachelors Degree
Bachelors Degree

Technical School
Technical School
High School or less
High School or less

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2008 Commerce Science and Technology Fellowship
Program Alumni Survey
Progress:

22. Providing the following information is strictly voluntary and it will be used for demographic purposes
only, to characterize ComSci Alumni as a whole and to discern the impact that demographics may have
had on on the ComSci experience.

Male
Male
Female

Female
White
White
Hispanic or Latino
Hispanic or Latino
Black or African American
Black or African American
Native Hawaiian or other Pacific Islander
Native Hawaiian or other Pacific Islander
Asian
Asian
American Indian or Alaskan Native

American Indian or Alaskan Native

23. If you would be interested in participating in a focus group to discuss enhancements, improvements, or
changes to the ComSci Program, please provide your name and email address below.

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File Typeapplication/pdf
AuthorDarla Yonder
File Modified2009-01-06
File Created2009-01-06

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