1625-0080 60-day FRN

[Federal Register: July 14, 2009 (Volume 74, Number 133)]

[Notices]

[Page 34027-34028]

From the Federal Register Online via GPO Access [wais.access.gpo.gov]

[DOCID:fr14jy09-77]

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DEPARTMENT OF HOMELAND SECURITY

Coast Guard

[USCG-2009-0560]

Information Collection Request to Office of Management and

Budget; OMB Control Numbers: 1625-0080

AGENCY: Coast Guard, DHS.

ACTION: Sixty-day notice requesting comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the

U.S. Coast Guard intends to submit an Information Collection Request

(ICR) and Analysis to the Office of Management and Budget (OMB)

requesting an extension of its approval for the following collection of

information: 1625-0080, Customer Satisfaction Surveys. Before

submitting this ICR to OMB, the Coast Guard is inviting comments as

described below.

DATES: Comments must reach the Coast Guard on or before September 14,

2009.

ADDRESSES: To avoid duplicate submissions to the docket [USCG-2009-

0560], please use only one of the following means:

(1) Online: http://www.regulations.gov.

[[Page 34028]]

(2) Mail: Docket Management Facility (DMF) (M-30), U.S. Department

of Transportation (DOT), West Building Ground Floor, Room W12-140, 1200

New Jersey Avenue, SE., Washington, DC 20590-0001.

(3) Hand deliver: Same as mail address above, between 9 a.m. and 5

p.m., Monday through Friday, except Federal holidays. The telephone

number is 202-366-9329.

(4) Fax: 202-493-2251.

The DMF maintains the public docket for this Notice. Comments and

material received from the public, as well as documents mentioned in

this Notice as being available in the docket, will become part of the

docket and will be available for inspection or copying at room W12-140

on the West Building Ground Floor, 1200 New Jersey Avenue, SE.,

Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday,

except Federal holidays. You may also find the docket on the Internet

at http://www.regulations.gov. A copy of the ICR is available through

the docket on the Internet at http://www.regulations.gov. Additionally,

a copy is available from: Commandant (CG-611), Attn Paperwork Reduction

Act Manager, U.S. Coast Guard, 2100 2nd St., SW., Stop 7101,

Washington, DC 20593-7101.

FOR FURTHER INFORMATION: Contact Mr. Arthur Requina, Office of

Information Management, telephone 202-475-3523, or fax 202-475-3929,

for questions on these documents. Contact Ms. Renee V. Wright, Program

Manager, Docket Operations, 202-366-9826, for questions on the docket.

SUPPLEMENTARY INFORMATION:

Public Participation and Request for Comments

The Coast Guard invites comments on whether this ICR should be

granted based on the collection being necessary for the proper

performance of Departmental functions. In particular, the Coast Guard

would appreciate comments addressing: (1) The practical utility of the

collections; (2) the accuracy of the estimated burden of the

collections; (3) ways to enhance the quality, utility, and clarity of

information subject to the collections; and (4) ways to minimize the

burden of the collections on respondents, including the use of

automated collection techniques or other forms of information

technology.

We encourage you to respond to this request by submitting comments

and related materials. We will post all comments received, without

change, to http://www.regulations.gov. They will include any personal

information you provide. We have an agreement with DOT to use their

DMF. Please see the ``Privacy Act'' paragraph below.

Submitting comments: If you submit a comment, please include the

docket number [USCG-2009-0560], indicate the specific section of the

document to which each comment applies, providing a reason for each

comment. We recommend you include your name, mailing address, an e-mail

address, or other contact information in the body of your document so

that we can contact you if we have questions regarding your submission.

You may submit your comments and material by electronic means, mail,

fax, or delivery to the DMF at the address under ADDRESSES; but please

submit them by only one means. If you submit them by mail or delivery,

submit them in an unbound format, no larger than 8-1/2 by 11 inches,

suitable for copying and electronic filing. If you submit them by mail

and would like to know that they reached the Facility, please enclose a

stamped, self-addressed postcard or envelope. We will consider all

comments and material received during the comment period and will

address them accordingly.

Viewing comments and documents: Go to http://www.regulations.gov to

view documents mentioned in this Notice as being available in the

docket. Enter the docket number for this Notice [USCG-2009-0560] in the

Search box, and click ``Go >>.'' You may also visit the DMF in room

W12-140 on the West Building Ground Floor, 1200 New Jersey Avenue, SE.,

Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday,

except Federal holidays.

Privacy Act: Anyone can search the electronic form of all comments

received in dockets by the name of the individual submitting the

comment (or signing the comment, if submitted on behalf of an

association, business, labor union, etc.). You may review the Privacy

Act statement regarding our public dockets in the January 17, 2008

issue of the Federal Register (73 FR 3316).

Information Collection Request

Title: Customer Satisfaction Surveys.

OMB Control Number: 1625-0080.

Summary: Executive Order 12862 authorizes the Coast Guard to survey

customers to determine the kind and quality of services they want, and

their level of satisfaction with existing services.

Need: Putting people first means ensuring that the Federal

Government provides the highest-quality of service possible to the

American people. Executive Order 12862 requires that all executive

departments and agencies providing significant services directly to the

public seek to meet established standards of customer service will (1)

identify the customers who are, or should be, served by the agency and

(2) survey customers to determine the kind and quality of services they

want and their level of satisfaction with existing services.

Forms: None.

Respondents: Recreational boaters, commercial mariners, industry

groups, and State and local governments.

Frequency: On occasion.

Burden Estimate: The estimated burden has increased from 15,516

hours to 22,990 hours a year.

Dated: July 7, 2009.

M.B. Lytle,

Captain, U.S. Coast Guard, Acting Assistant Commandant for Command,

Control, Communications, Computers and Information Technology.

[FR Doc. E9-16685 Filed 7-13-09; 8:45 am]

BILLING CODE 4910-15-P