County Scorecard Update 2008 at NCAS meeting

nacs-acsm_2008_public.ppt

NOAA Customer Surveys

County Scorecard Update 2008 at NCAS meeting

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  1. County Scorecard Update
    NACS

 
  • NOAA has a relatively new performance metric that assesses how well we are doing at “enabling” local capacity for accurate positioning.  This metric: 

    • Makes use of NOAA’s Online Positioning User Service (OPUS) as a proxy to assess the local use of NOAA positioning tools and services. Was developed over the past several years in partnership with National Association of County Surveyors (NACS).  

    • Involves the use of a web-based county scorecard of 23 survey questions specifically focusing on infrastructure, NGS models and tools, NGS capacity building and outreach, and overall satisfaction.  

  • We need input from YOU, our core customers, to help NOAA improve its geospatial products and services. 

  • For more information, visit http://www.ngs.noaa.gov/scorecard/ 

  1.         or contact:

    • Your NOAA State Geodetic Advisor  

  1.          (for current list visit http://www.ngs.noaa.gov/ADVISORS/)

    1. OR

  1.        

  1. Background

 
  1. Our Performance Metric Asks

  • Are Counties using NOAA’s positioning products and services? 

    • NOAA looks at County Online Positioning User Service (OPUS) use as a proxy.  Have there been 25 or more OPUS solution generations in a given county in the last 12 months? 

    • Counties meeting the above criteria are “substantially enabled” (shaded yellow). 

  • Is there feedback and interaction between the local community and NOAA? 

 
  1. GPRA Measure Details

    1. Indicator:

              By County, a measure of the NOAA-provided level of infrastructure, tools, and local capacity needed for accurate positioning as follows:  

    1.       RED      Not yet classified

    1. YELLOW   –   County “substantially enabled” to conduct                             accurate positioning (Use OPUS as a Proxy)

    1.   GREEN    –  County is “fully enabled” to conduct accurate                             positioning (Use County Scorecard for validation and                               to improve NGS products and services)

    1.        

    • Red:  This is indicated by fewer than 25 OPUS solution generations in a given county in the last year and no capacity validation.

      Yellow:  Indicates county has demonstrated capacity needed for accurate positioning.  This is indicated by 25 or more OPUS solution generations in a given county in the last year.  

      Green:  Indicates county validated capacity needed for accurate positioning.  This is indicated by having local interaction through, for example, a submitted and accepted OPUS project for inclusion in the NOAA’s geodetic database.

     

 

 
  1. The Latest:

  • Internet Site Developed 

  1.                 http://www.ngs.noaa.gov/scorecard/

      1. CONTAINS:

      • General Information and FY08 Action Plan 

      • Detailed Survey Results 

      • Presentations and Updates 

      • Online form to request survey 

  • 667 Total Responses from Nov 2005 – Present 

      • 142 from NACS members 

      • 160 from GIS Mapping Users 

      • 132 from “Other Land Surveyor/Engineer” 

  • Proactively integrating survey results into management decisions 

      • Conducting workshops in areas with an identified need 

      • Re-tailoring workshop program based on customer needs 

      • Analyzing results for ways to improve products and services 

         

 

 

 

 
  1. GPRA Measure Targets

  1. Ranking

  1. FY 2007

  1. FY 2008

  1. FY 2009

  1. FY 2010

  1. FY 2011

  1. Substantially Enabled

  1. 48%

  1. 52%

  1. 62%

  1. 62%

  1. 62%

  1. Fully Enabled

  1. 4%

  1. 8%

  1. 13%

  1. 20%

  1. 30%

  1. Total GPRA (Green and/or Yellow)

  1. 49%

  1. 60%

  1. 75%

  1. 82%

  1. 92%

 
  1. Detailed Results

 

 

 

 
  1. Some Ongoing Activities Based on Feedback

 
  1. NGS’ Corbin Training Center       

 
  1. County Scorecard Next Steps

  • Involve NACS and NACo GIS Committee members in 2008 ESRI Survey & Engineering GIS Summit (August 2 – 5, 2008) 

  • Work with NACo on possibility of hosting focus groups or other workshops with core customers to provide an independent evaluation of NGS programs and how we are doing. 

  • Add NACo National Association of County Engineers events to NGS’ outreach calendar (for example NACE Illinois 2009 Annual Conference) 

  • Reach out to and brief other NACo constituencies 

  • Provide feedback to further incorporate stakeholder feedback into NGS management decisions. 

  • Investigate linkages to National Height Modernization efforts 

  • Other areas?  We welcome your input. 

     

 
  1. Questions?  Comments?  

 
File Typeapplication/vnd.ms-powerpoint
File TitleNational States Geographic Information Council Annual Conference September 23, 2007
AuthorBrett.Howe
Last Modified ByBrett Howe
File Modified2008-03-03
File Created2007-08-20

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