NOAA Customer Surveys

ICR 200902-0648-008

OMB: 0648-0342

Federal Form Document

Forms and Documents
Document
Name
Status
Form
New
Form
New
Form
New
Form
New
Form
New
Form and Instruction
New
Form and Instruction
New
Form
New
Form
New
Form
New
Form
New
Form
New
Form
New
Form and Instruction
New
Form and Instruction
New
Form and Instruction
New
Form
New
Form
New
Form and Instruction
New
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Removed
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Form and Instruction
Unchanged
Justification for No Material/Nonsubstantive Change
2009-02-26
Supplementary Document
2009-02-26
IC Document Collections
IC ID
Document
Title
Status
200264 New
199785 New
199715 New
199659 New
199071 New
197841 New
197120 New
197058 New
195993 New
195034 New
194855 New
194138 New
193122 New
192731 New
192638 New
192487 New
192325 New
191983 New
191693 New
190043 New
188187 New
185517 Unchanged
185516 Unchanged
185515 Unchanged
185510 Unchanged
185509 Unchanged
185508 Removed
185507 Unchanged
185506 Unchanged
185505 Unchanged
185504 Unchanged
185503 Unchanged
185502 Unchanged
185500 Unchanged
ICR Details
0648-0342 200902-0648-008
Historical Active 200806-0648-020
DOC/NOAA
NOAA Customer Surveys
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 03/10/2009
Retrieve Notice of Action (NOA) 03/03/2009
  Inventory as of this Action Requested Previously Approved
12/31/2011 12/31/2011 12/31/2011
80,000 0 59,100
9,000 0 4,196
0 0 0

This is a request for increase in available burden hours for this collection, as well as to submit a new IC, NOS Chart Users Survey 2009 (also deleting the previous NOS Chart Users Survey approved in 2005).

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  73 FR 20256 04/15/2008
73 FR 43405 07/25/2008
No

33
IC Title Form No. Form Name
NWS Experimental Products/Services Survey NA NWS Experimental Products/Services Survey
Marine Spatial Planning Web Site Survey NA Marine Spatial Planning Web Site User Survey
Coastal Services Center Products and Services Evaluation NA Coastal Service Center Products and Services Evaluation
Oceanic and Atmospheric Research (OAR) - Tropical Atmosphere Ocean Array Web Data Distribution NA Oceanic and Atmospheric Research (OAR) - Tropical Atmosphere Ocean Array Web Data Distribution
NOAA Website Customer Satisfaction Survey NA NOAA Website Customer Satisfaction Survey
Coastal Services Center Products and Services Evaluation NA Coastal Services Center Products and Services Evaluation
National Ocean Service Chart Users Survey 2009 NA Chart Users Survey 2009
NESDIS Washington Volcanic Ash Advisory Center Products and Services Customer Survey NA NESDIS Washington Volcanic Ash Advisory Center Products and Services Customer Survey
Aquatic Nuisance Species Experts List Survey NA Aquatic Nuisance Species Task Force & NOAA Restoration Center
Land Cover Atlas Evaluation NA Land Cover Atlas Evaluation
Voices of the Bay Curriculum - Survey of those Downloading NA Voices of the Bay Curriculum - Questions
NOS National Geodetic Survey County Scorecard, Phase 3 NA NOS National Geodetic Survey County Scorecard, Phase 3
Evaluation of NWS Twin Cities, MN Products and Services NA Evaluation of NWS Twin Cities, MN Products and Services
NWS International Flight Folder Documentation NA International Flight Folder Documentation Survey
Ocean Today Kiosk Program Visitor Survey NA Ocean Today Kiosk Visitor Survey
Jason-2 Customer Feedback Survey NA Jason-2 Customer Feedback Questions
NOAA Geostationary Operational Environmental Satellites – R Series (GOES-R) Program Product and Service Survey NA NOAA Geostationary Operational Environmental Satellites � R Series (GOES-R) Program Product and Service Survey
NESDIS Satellite Analysis Branch Tropical Team Products and Services Customer Survey NA Satellite Analysis Branch Tropical Team Products and Services Customer Survey
Water Life Games Study - teacher evaluation survey NA, NA Waterlife Games Study Teacher Evaluation Questions ,   Waterlife Game Study Measures
NOS Chart Users Survey NA NOS Chart Users Survey
OAR - Ocean Surface Current Analyses – Real Time Data Feedback Request Form NA OAR - Ocean Surface Current Analyses � Real Time Data Feedback Request Form
NWS National Climatic Data Center - North American Drought Monitor NA North American Drought Monitor Survey
2010 Chart Users Survey NA 2010 Chart Users Survey
NWS Hazards Terminology Survey NA NWS Hazards Terminology Survey
NOAA Coastal Services Center Training Evaluation NA NOAA Coastal Services Center Training Evaluation
National Geodetic Survey (NGS) County Scorecard (5th phase) NA NGS County Scorecard
NESDIS Office of Satellite Data Processing and Distribution - National/Naval Ice Center Customer Feedback Survey NA NESDIS Office of Satellite Data Processing and Distribution - National/Naval Ice Center Customer Feedback Survey
NOAA Website Customer Survey (NWS) NA NWS Web Site Customer Satisfaction Survey
Navigation Services Charting Satisfaction Survey NA Navigation Services Chartering Satisfaction Survey (and introductory emails)
Digital Coast Web Site User Survey NA Digital Coast Web Site Survey
(NESDIS) Data Center Customer Satisfaction Survey NA NESDIS Data Centers Customer Satisfaction Survey
NOS Coastal Services Center - Coastal Decision-Support Tool, Data and Information Resource, and Technical Assistance Customer Survey NA NOS Coastal Services Center - Coastal Decision-Support Tool, Data and Information Resource, and Technical Assistance Customer Survey
Groundfish SAFE Economic Status Report - customer satisfaction NA AFSC Groundfish SAFE Economic Reports Customer Survey
Coastal Services Center Technical Assistance Customer Satisfaction Survey NA CSC Technical Assistance Customer Satisfaction Survey

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 80,000 59,100 0 0 20,900 0
Annual Time Burden (Hours) 9,000 4,196 0 0 4,804 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
Approval is being requested for a new IC, with an estimated 1500 responses and 250 hours, replacing the responses and burden for a previous, similar survey. The difference between the previously approved and currently requested responses and hours has been added in order to be able to request additional ICs when needed, and have a burden ceiling to accomodate them - per ROCIS instructions.

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
Sarah Brabson

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/03/2009


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