ANS Supplemental and Part B questions

ANS Supplemental Questions_part A and B_rev 102910.pdf

NOAA Customer Surveys

ANS Supplemental and Part B questions

OMB: 0648-0342

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Supplemental Questions for DOC/NOAA Customer Survey Clearance
(OMB Control Number 0648-0342)
1. Explain who will be conducting this survey. What program office will be conducting the
survey? What services does this program provide? Who are the customers? How are
these services provided to the customer?
The survey will be conducted by the Aquatic Nuisance Species Task Force (ANSTF), an
intergovernmental organization dedicated to preventing and controlling aquatic nuisance species,
and implementing the Nonindigenous Aquatic Nuisance Prevention and Control Act (NANPCA)
of 1990 (later reauthorized under the National Invasive Species Act (NISA) in 1996). The Task
Force is co-chaired by the National Oceanic and Atmospheric Administration and United States
(U.S.) Fish and Wildlife Service.
The NOAA Restoration Center (NMFS) is working closely with ANSTF to conduct this survey,
as the information gathered will be as part of an online invasive species “toolbox” on the
Restoration Center website which will provide staff, volunteers, and grantees with information
on the detection, prevention, and control of invasive species.
The goal of the survey is to update and expand the Invasive Species Expert Database. This
database has been an important resource to many; including state and federal agencies, colleges
and universities, non-profit organizations, volunteer monitoring groups as well as the general
public. This service puts individuals in contact with local professionals who can provide
assistance in invasive species issues, including species identification, preventative operations,
control techniques, monitoring, outreach, and local legislation. The existing Invasive Species
Experts Database can be found on the ANSTF website
(http://www.anstaskforce.gov/experts/search.php).
Upon completion, the updated database will also be available on the NOAA Restoration Center
website (link to be determined.)
2. Explain how this survey was developed. With whom did you consult during the
development of this survey on content? statistics? What suggestions did you get about
improving the survey?
The initial Invasive Species Expert Database includes information from respondents regarding
their affiliation and area of discipline. Feedback from the database users and NOAA Restoration
Center staff and grantees suggested that the database would increase its usefulness if a more
detailed profile was created for each person included in the database. This would allow
individuals to find the most knowledgeable person to address their specific questions. Thus, this
survey asks detailed questions about the individuals’ expertise for specific taxonomic groups,
habitat types, as well as invasive species prevention and control measures.
The U.S Fish and Wildlife Service and U.S. Geological Survey were the key players in the
development of the initial database. Staff members from these organizations were consulted
during the development of this survey. Upon their suggestions, the survey includes a question
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asking the respondent to identify the region they feel they could best address questions related
to invasive species issues. We also included a comment box for additional remarks or
suggestions regarding data elements that should be included in the database to further enhance
its effectiveness.
3. Explain how the survey will be conducted. How will the customers be sampled (if fewer
than all customers will be surveyed)? What percentage of customers asked to take the
survey will respond? What actions are planned to increase the response rate? (Webbased surveys are not an acceptable method of sampling a broad population. Webbased surveys must be limited to services provided by Web.)
All persons currently in the Invasive Species Expert Database will be contacted to update their
contact information as well as to provide the information necessary for a detailed professional
profile. Additional persons will be added to the database by contacting members from numerous
invasive species organizations including the National Invasive Species Council, Aquatic
Nuisance Species Task Force regional panels and sub-committees, Invasive Species Advisory
Council, State invasive species working groups and invasive plant councils, as well as academics
whose research has focused on invasive species issues.
The total numbers of possible survey respondents is estimated at approximately 1000 persons (an
average of 20 per state). In addition, the respondents are asked to identify anyone who should
also be including in this database. We recognize that we may not be contacting all existing
experts, but feel confident that we have conducted a comprehensive search that will result in a
complete and useful database. Further, we will continue to review the database on a regular
basis, adding new names as needed and appropriate.
4. Describe how the results of this survey will be analyzed and used. If the customer
population is sampled, what statistical techniques will be used to generalize the results
to the entire customer population? Is this survey intended to measure a GPRA
performance measure? (If so, please include an excerpt from the appropriate
document.)
The existing Invasive Species Expert Database (http://www.anstaskforce.gov/experts/search.php)
allows users to perform a search by state only. The information gathered from this survey will
allow us to create a detailed professional profile for each name in the database. This information
will create additional fields in the database, such that users will be able to search for an expert of
a particular taxonomic group, habitat type, state or region, or invasive species prevention and
control measure. This information will be advantageous as it will allow individuals to contact
local professionals who can provide assistance in invasive species. This information also will be
beneficial to natural resource project managers by providing staff, contractors, volunteers, and
grant recipients easy access to information on methods to avoid or minimize the introduction of
invasive species.
All information gathered from this survey will be utilized in the database; the data will not be
subjected to statistical analysis. Further, this survey is not intended to measure a GPRA
performance measure
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B. COLLECTIONS OF INFORMATION EMPLOYING STATISTICAL METHODS
1. Describe (including a numerical estimate) the potential respondent universe and any
sampling or other respondent selection method to be used. Data on the number of entities
(e.g. establishments, State and local governmental units, households, or persons) in the
universe and the corresponding sample are to be provided in tabular form. The tabulation
must also include expected response rates for the collection as a whole. If the collection has
been conducted before, provide the actual response rate achieved.
All persons currently in the Invasive Species Expert Database will be contacted to update their
contact information as well as to provide the information necessary for a detailed professional
profile. Additional persons will be added to the database by contacting members from numerous
invasive species groups including the National Invasive Species Council, Aquatic Nuisance
Species Task Force regional panels and sub-committees, Invasive Species Advisory Council,
State invasive species working groups and invasive plant councils, as well as academics whose
research has focused on invasive species issues.
The universe of respondents is estimated at approximately 1000 persons (~20 per state) and this
will be a census survey of known respondents. In addition, the respondents are asked to identify
anyone who should also be including in this database.
We recognize that we may not be contacting all existing experts, but feel confident that we have
conducted a comprehensive search that will result in a fairly complete and useful database.
Further, we will continue to review the database on a regular basis, adding new names as needed
and appropriate.
As this survey encompasses individuals within a scientific community that has demonstrated
strong involvement in invasive species issues, we anticipate a high response rate (> 80%).
However, as the survey has never been conducted, we do not have previous response rates
achieved.

2. Describe the procedures for the collection, including: the statistical methodology for
stratification and sample selection; the estimation procedure; the degree of accuracy
needed for the purpose described in the justification; any unusual problems requiring
specialized sampling procedures; and any use of periodic (less frequent than annual) data
collection cycles to reduce burden.
The survey will be sent electronically using Constant Contact Online Surveys
(http://www.constantcontact.com). This service will allow us to view the names and answers for
the respondents and export the data such that the information can be used to build a professional
profile for each respondent and entered into the Invasive Species Expert Database. We will also
use the information to expand the database by creating additional fields, allowing users to search
for an expert of a particular taxonomic group, habitat type, state or region, or invasive species
prevention and control measures.
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3. Describe the methods used to maximize response rates and to deal with nonresponse.
The accuracy and reliability of the information collected must be shown to be adequate for
the intended uses. For collections based on sampling, a special justification must be
provided if they will not yield "reliable" data that can be generalized to the universe
studied.
Participation in the survey is voluntary and only information recorded in this survey will be
made available to the public. However, this survey encompasses individuals within a scientific
community that have demonstrated strong involvement in invasive species issues, thus we
anticipate a high response rate (>80%). As respondents will be answering questions regarding
their own contact information and areas of expertise, we trust all information will be accurate
and reliable.
To maximize response rates, a follow-up request will be sent two weeks after the original send
date to those who did not respond.
4. Describe any tests of procedures or methods to be undertaken. Tests are encouraged as
effective means to refine collections, but if ten or more test respondents are involved OMB
must give prior approval.
No tests of procedures or methods are relevant to this survey as its primary focus is to collect
contact information and area of expertise from individuals within the scientific community.
5. Provide the name and telephone number of individuals consulted on the statistical
aspects of the design, and the name of the agency unit, contractor(s), grantee(s), or other
person(s) who will actually collect and/or analyze the information for the agency.

Susan Pasko will be responsible to the data collection and organization of the database as well
as entering the information into the Invasive Species Expert Database. Contact information is:
National Oceanic and Atmospheric Administration. 1315 East West Highway, SSMC 3, Rm.
15531 Silver Spring, MD 20910; Telephone: (301) 713-0174 x 165; Email:
[email protected]

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File Typeapplication/pdf
AuthorSusan Pasko
File Modified2010-10-29
File Created2010-10-29

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