NOAA Coastal Services Center Coastal Resource Management Customer Survey

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
2009 CRM Customer Survey	Form and Instruction	Modified	Available
0308 ss_050709 part A rev.pdf	Supporting Statement A	Uploaded 2009-05-26	Available
0308 ss_050709 Part B.pdf	Supporting Statement B	Uploaded 2009-05-07	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
4218	2009 NOAA Coastal Services Center Coastal Resource Management Customer Survey	Form and Instruction	Modified	2009 CRM Customer Survey
4218	2009 NOAA Coastal Services Center Coastal Resource Management Customer Survey	Other-letter of invitation to survey	Modified

ICR Details

OMB Control No: 0648-0308	ICR Reference No: 200905-0648-002
Status: Historical Active	Previous ICR Reference No: 200601-0648-006
Agency/Subagency: DOC/NOAA	Agency Tracking No:
Title: NOAA Coastal Services Center Coastal Resource Management Customer Survey
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/17/2009
Retrieve Notice of Action (NOA)	Date Received in OIRA: 05/26/2009
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2011	36 Months From Approved	09/30/2009
Responses	500	0	500
Time Burden (Hours)	125	0	250
Cost Burden (Dollars)	0	0	0

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Abstract: In continuing compliance with Executive Order 12862, Setting Customer Service Standards, this survey will be used by the NOAA Coastal Services Center to obtain information from our customers – state and territorial coastal resource managers – about their natural resource management issues, their information, training, and technical assistance needs, and their technical capabilities in order to make quality improvements the Center’s products and services.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	74 FR 5640	01/30/2009
30-day Notice:	Federal Register Citation:	Citation Date:
	74 FR 23995	05/22/2009
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

table that charts list of burden

IC Title	Form No.	Form Name
2009 NOAA Coastal Services Center Coastal Resource Management Customer Survey	NA	2009 CRM Customer Survey

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	500	500	0	0	0	0
Annual Time Burden (Hours)	125	250	0	0	-125	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The previously approved request had a maximum one time burden of 250 hours, based on a 30-minute response time. This request adjusts the maximum burden to 125 hours, based on a 15-minute response time, for the same maximum number of respondents.

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Annual Cost to Federal Government: $21,948

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/26/2009

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