Addendum to the Supporting Statement -- 0960-0526

0960-0526 addendum (2009).doc

Generic Clearance of Customer Satisfaction Surveys

Addendum to the Supporting Statement -- 0960-0526

OMB: 0960-0526

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COMPREHENSIVE CLEARANCE FOR JUNE 2009 THROUGH JUNE 2012


OMB No. 0960-0526


ADDENDUM TO THE SUPPORTING STATEMENT



Notes on our generic clearance collections:


Category D – Mail/Internet Questionnaire and Category G –

Telephone/Internet Questionnaire

Please note that Categories D and G are new categories for SSA. Since we have never conducted these hybrid categories before, we do not have samples to post in ROCIS. However, we did post samples of mail, telephone, and Internet surveys, and we anticipate the hybrids will closely resemble these samples.


OMB Clearance Timeline

We will continue to follow the current procedures for obtaining OMB approval for individual generic clearance surveys. Specifically, for each proposed activity we will submit documentation containing: 1) a summary of the survey; 2) objectives of the survey; 3) specific burden estimates; and 4) a copy of the actual survey instrument, including focus group scripts, survey questionnaires, comment cards, etc. As per past OMB policy, we expect to receive OMB questions within 2 weeks of our submitting the individual generic clearance activity.


Addendum to Supporting Statement

OMB No. 0960-0526

2/3/2021

File Typeapplication/msword
File TitleADDENDUM
Author666429
Last Modified By666429
File Modified2009-05-08
File Created2009-04-30

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