OMB.report

Federal forms, ICRs, and supporting documents

OMB control number

Generic Clearance of Customer Satisfaction Surveys

OMB 0960-0526 ยท SSA.

OMB 0960-0526

This is the blanket clearance for SSA's customer service satisfaction assessments (called Generic Clearances). This collection of information is necessary to enable SSA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders helps ensure that users have an effective, efficient, and satisfying experience with SSA's programs.

The latest form for Generic Clearance of Customer Satisfaction Surveys expires 2028-04-30 and is listed under ICR 202502-0960-007.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
Listing of Proposed GC Activities With Totals 2025-2028.docx Supplementary Document
Listing of Proposed GC Collections.docx Supplementary Document
Category D Comment Card Questionnaire Sample.docx Supplementary Document
Category C Mail, Internet, Telephone Sample.docx Supplementary Document
Category B Telephone Questionnaire Sample.docx Supplementary Document
Category A Mail Questionnaire Sample.docx Supplementary Document
Supporting Statement Part A-0960-0526.docxSupporting Statement A
Supporting Statement Part B-0960-0526.docxSupporting Statement B
Customer Satisfaction Survey Templates Blank Other-Customer Satisfaction Survey Template Blank

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202502-0960-007 Extension without change of a currently approved collection 2025-03-19
202111-0960-011 Revision of a currently approved collection 2022-03-02 Approved without change
201810-0960-002 Revision of a currently approved collection 2019-01-24 Approved without change
201511-0960-010 Revision of a currently approved collection 2015-11-18 Approved with change
201206-0960-002 Revision of a currently approved collection 2012-07-25 Approved with change
201003-0960-008 No material or nonsubstantive change to a currently approved collection 2010-03-23 Approved without change
200905-0960-012 Revision of a currently approved collection 2009-05-28 Approved without change
200904-0960-008 No material or nonsubstantive change to a currently approved collection 2009-04-21 Approved with change
200904-0960-007 No material or nonsubstantive change to a currently approved collection 2009-04-20 Approved without change
200903-0960-007 No material or nonsubstantive change to a currently approved collection 2009-03-25 Approved without change
200609-0960-019 No material or nonsubstantive change to a currently approved collection 2006-09-18 Withdrawn and continue
200604-0960-007 Revision of a currently approved collection 2006-04-12 Approved with change
200302-0960-006 Revision of a currently approved collection 2003-02-27 Approved without change
200009-0960-012 No material or nonsubstantive change to a currently approved collection 2000-09-14 Approved without change
199910-0960-005 Revision of a currently approved collection 1999-10-12 Approved without change
199609-0960-006 Revision of a currently approved collection 1996-09-20 Approved without change
199509-0960-004 No material or nonsubstantive change to a currently approved collection 1995-09-30 Approved with change
199505-0960-008 No material or nonsubstantive change to a currently approved collection 1995-05-31 Approved with change
199411-0960-007 No material or nonsubstantive change to a currently approved collection 1994-11-14 Approved with change
199408-0960-007 No material or nonsubstantive change to a currently approved collection 1994-08-31 Approved with change
199312-0960-001 New collection (Request for a new OMB Control Number) 1993-12-10 Approved without change