| CMS NGS J13 MAC |
|
|
| Which best describes you? |
Staff of a provider/supplier who works primarily with billing or insurance |
| Administrative staff of a provider/supplier |
| Other staff of a provider/supplier |
| Provider/supplier |
| Billing service |
| Consultant or attorney |
| Local, state, or federal government employee or contractor |
| Software vendor |
| Other health care insurer or agency |
| Other (please specify) |
| In the last 30 days, how many times have you visited this website? |
This is my first time |
| Once or twice before |
| Three or four times before |
| More than once per week but not every day |
| Every day |
| What is your primary reason for visiting this site today? |
Find general Medicare program information |
| Find contact information |
| Find enrollment information |
| Find information on fees or fee schedules |
| Find out about a Local Coverage Determination (LCD) |
| Research a specific question on Medicare policy or billing |
| Learn of, or register for, workshops, seminars or other training events |
| Take an on-line training course |
| Read Medicare publications such as newsletters, press releases, etc. |
| Download forms |
| Other (please specify) |
| What method are you primarily using to locate information on this site today? |
Top navigation menu |
| Right navigation bar |
| Links in the middle of the page |
| Search box |
| Site map |
| Other |
| Do you find the recent enhancements made to the Web site to be: |
An improvement over the previous design |
| On par with the previous design |
| Inferior to the previous design |
| Don't know/Didn't notice |
| Do you find the new site navigation easier or more difficult than before the site redesign? |
Easier |
| More difficult |
| Not sure |
| Do you find it easier or more difficult to identify content relevant to your needs since the site redesign? |
Easier |
| More difficult |
| Not sure |
| While visiting the site, did you find what you were looking for? |
Yes |
| No |
| Not yet |
| If you did NOT find what you were looking for, what were you trying to locate? (Please be specific) |
|
| If you did not find what you were looking for, what will you do next? |
Not applicable; I found/completed what I wanted |
| Nothing, although I did not find/complete what I wanted |
| Call the NGS Contact Center |
| Return to the NGS website later and try again |
| Try the CMS website |
| Try another contractor's website |
| Send an email |
| Write a letter |
| Other (please specify) |
| If you could identify one improvement to this site, what would that improvement be? |
|
| CMS NGS Title XVIII |
|
|
| Which best describes you? |
Staff of a provider/supplier who works primarily with billing or insurance |
| Administrative staff of a provider/supplier |
| Other staff of a provider/supplier |
| Provider/supplier |
| Billing service |
| Consultant or attorney |
| Local, state, or federal government employee or contractor |
| Software vendor |
| Other health care insurer or agency |
| Other (please specify) |
| In the last 30 days, how many times have you visited this website? |
This is my first time |
| Once or twice before |
| Three or four times before |
| More than once per week but not every day |
| Every day |
| What is your primary reason for visiting this site today? |
Find general Medicare program information |
| Find contact information |
| Find enrollment information |
| Find information on fees or fee schedules |
| Find out about a Local Coverage Determination (LCD) |
| Research a specific question on Medicare policy or billing |
| Learn of, or register for, workshops, seminars or other training events |
| Take an on-line training course |
| Read Medicare publications such as newsletters, press releases, etc. |
| Download forms |
| Other (please specify) |
| What method are you primarily using to locate information on this site today? |
Top navigation menu |
| Right navigation bar |
| Links in the middle of the page |
| Search box |
| Site map |
| Other |
| Do you find the recent enhancements made to the Web site to be: |
An improvement over the previous design |
| On par with the previous design |
| Inferior to the previous design |
| Don't know/Didn't notice |
| Do you find the new site navigation easier or more difficult than before the site redesign? |
Easier |
| More difficult |
| Not sure |
| Do you find it easier or more difficult to identify content relevant to your needs since the site redesign? |
Easier |
| More difficult |
| Not sure |
| While visiting the site, did you find what you were looking for? |
Yes |
| No |
| Not yet |
| If you did NOT find what you were looking for, what were you trying to locate? (Please be specific) |
|
| If you did not find what you were looking for, what will you do next? |
Not applicable; I found/completed what I wanted |
| Nothing, although I did not find/complete what I wanted |
| Call the NGS Contact Center |
| Return to the NGS website later and try again |
| Try the CMS website |
| Try another contractor's website |
| Send an email |
| Write a letter |
| Other (please specify) |
| If you could identify one improvement to this site, what would that improvement be? |
|