FSR 262 Regulations.gov questionnaire

Customer Satisfaction Measure of Government Websites

FSR 262 Regulations.gov.xls

FSR 261 DHS FEMA Disaster Assistance, FSR 262 Regulations.gov

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Model Instance Name:

red & strike-through: DELETE




eRulemaking - REGS

underlined & italicized: RE-ORDER




MID: sJNkhVARwtQkos59ZsYl5w==

pink: ADDITION




Date: 6/26/2009 blue + -->: REWORDING







violet (bold): SKIP-LOGIC




eRulemaking - REGS CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions

A How do you feel about the recent site enhancements made to Regulations.gov compare to the previous design? I feel they are better
Dropdown (Select-one) Single Y Skip Logic


I feel they are the same







I feel they are worse





B Please tell us more about your impressions of the recent site enhancements. (check all that apply) The look and feel is more appealing
Checkbox, one-up vertical Multi Y Skip Logic

The look and feel is less appealing







The look and feel is about the same







The navigation of the site is more user friendly







The navigation of the site is less user friendly







The navigation of the site is about the same







It is easier to find what I'm looking for







It is harder to find what I'm looking for







I have the same level of difficulty in finding information







Other Comments (please specify) C




C Please tell us about your other impressions of the recent site enhancements.

Text field, <100 char
N Skip Logic


Which features on the homepage did you use today? (check all that apply) Search A,B Checkbox, one-up vertical Multi Y Skip Logic


Advanced Search A,B





Site Map







What's Hot







Closing Soon







Newly Posted







Regulatory Agenda & Agency Resources







None of the above







Other (please specify): C




C What other homepage features did you use today?

Text field, <100 char
N Skip Logic

A Which features of the search results were most useful to you today? (check all that apply) Filtering results by agency
Checkbox, one-up vertical Multi Y Skip Logic


Filtering results by type of document






Filtering results by type of docket folder







Viewing results by relevance







Viewing results by docket folder







Searching within results







Other (please specify): D




D Which other search result features were most useful to you today?

Text field, <100 char
N Skip Logic

B What was your impression of the search feature? (Check all that apply) Results were relevant to my search terms or needs
Checkbox, one-up vertical Multi Y Skip Logic


Results were not relevant to my search terms or needs






Too many results displayed







Results required too many refinements to get to what I wanted







Returned not enough/no results







I could not open the link







Search speed was too slow







Other (please specify): E




E Please tell us about you impression of the search feature.

Text field, <100 char
N Skip Logic
File Typeapplication/vnd.ms-excel
AuthorRebecca.Ellermeier
Last Modified Bybjinnohara
File Modified2009-06-29
File Created2009-06-26

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