371 NLM Exhibition 371 NLM Exhibition Survey Template_9_10

Customer Satisfaction Measure of Government Websites

2010 371 NLM Exhibition Survey Template_9_10.xlsx

369 GobiernoUSA Qs 370 MyMoney gov Qs 371NLM Exhibition Survey 372 PBGC My PAA v3 Qs 373 CQs for OMB 9-21-10-17-2010

OMB: 1090-0008

Document [xlsx]
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#REF!

red & strike-through: DELETE





NLM Exhibition

underlined & italicized: RE-ORDER





#REF!

pink: ADDITION





Date: 3/1/2008 blue + -->: REWORDING















NLM Exhibition CUSTOM QUESTION LIST
QID Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
EDO06846
How frequently do you visit this site? Daily
Dropdown (Select-one) Single Y
Frequency of Visit



Two to three times per week








About once a month








About once every three months








Every 6 months or less often








This is my first time visiting this site





EDO06847
How did you come to this NLM Exhibition Program Web site? Web search engine (Yahoo!, Google, AOL , etc.)
Radio button, one-up vertical Single Y Randomize Source of Awareness



Link from another Web site



OPS Group



Link from NIH or NLM Web site








Social Networking site (Facebook, Linkedin, Tweet, etc.)








Printed brochure or handout








Newspaper or magazine article








Health organization or association (hospital, clinic, AMA, etc.)








Family member or friend








TV/radio








School








Don't know








Other, please specify A


Anchor Answer Choice
EDO06848 A Other awareness source

Text field, <100 char Single N OPS Group Other Awareness Source
EDO06849
How would you best describe yourself? Educator
Radio button, one-up vertical Single Y OPS Group Describes



Traveling Exhibition Host








Secondary Student (grades 6-12)








College/Graduate Student








Librarian or Information Professional








Researcher/Scientist








News Reporter/ Media Person








National Library of Medicine Staff








Other, please specify: A




EDO06850 A Other best describes

Text field, <100 char Single N OPS Group Other Best Describes
EDO06851
Why are you visiting the Exhibition Program website today? Research a specific topic
Radio button, one-up vertical Single Y Skip Logic Group Reason for Visit



Access an online exhibition








Access educational materials








Access photos/videos/images








Book a traveling exhibition








Learn more about the NLM Exhibition Program








Other (please specify) A




EDO06852 A Other primary reason

Text area, no char limit Single N Skip Logic Group Other Reason for Visit
EDO06853
Were you able to find what you were looking for today? Yes
Radio button, one-up vertical Single Y Skip Logic Group Found Information



No A







Partially A




EDO06854 A If you selected partially or no, what were you looking for?

Text area, no char limit Single N Skip Logic Group Why Not Found Info
EDO06855
Please describe your experience with navigation on this site today. I had no difficulty browsing on this site.
Radio button, one-up vertical Single Y Randomize Navigation Experience



Could not navigate back to previous information



Skip Logic Group



Would often feel lost, not know where I was








Links did not take me where I expected








Links/labels are difficult to understand








Too many links or navigational choices








Had technical difficulties (e.g. broken link)








Other, please specify: A


Anchor Answer Choice
EDO06856 A Other Navigation Experience open end
Text area, no char limit Single N Skip Logic Group Other Navigation Experience
EDO06857
When searching for information this site, what tools would help you find the information you want? open-ended
Text area, no char limit
N
Other Helpful Tools
EDO06858
How would you most like to interact with this site? (Please select all that apply) Bookmark or tag pages
Checkbox, one-up vertical Multi Y
How Interact with this Site


In social networks (Facebook, etc.)



Skip Logic Group


By adding comments, ratings, or reviews







Reading blogs







Receiving newsletters/email updates







Subscribing to RSS feeds







Listening to Podcasts or audio







Watching Vodcasts or video







Other (please specify) A




EDO06859 A Other method of interacting with site open end


N
Other Method of Interacting
EDO06860
Did you find anything interesting or useful that you didn't expect to find on the site today? (please explain) open end
Text area, no char limit
N
Find Other Useful Info
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File Modified0000-00-00
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