Form 0 OPM Leadership 360

Performance Measurement Surveys

OPM Leadership 360 Survey

OPM Leadership 360

OMB: 3206-0253

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OMB Approved:

            No. 3206-0236





OPM Leadership 360™


































Public Burden Statement:

We estimate this form takes an average of 15 minutes to complete including the time for getting the needed data and reviewing both the instructions and completed form. Send comments regarding our estimate or any other aspect of this form, including suggestions for reducing completion time, to the Office of Personnel Management (OPM), Assessment Services, Jackie Brucker (3206-0236), Washington, DC 20415-7900. The OMB Number, 3206-0236, is currently valid. OPM may not collect this information, and you are not required to respond, unless this number is displayed.

  1. Whom are you rating?

    • Myself

    • My supervisor

    • My peer

    • My subordinate



Items 1 – 98 are scored on the scale: 1 = Not at all; 2 = To a little extent; 3 = To a Moderate Extent; 4 = To a great extent; 5 = To a very great extent; 6 = No basis to judge.


To what extent does the person you are rating:


  1. Demonstrates a commitment to public service

  2. Inspires others to be service oriented

  3. Makes organizational decisions after considering the impact on the public

  4. Acts in a fair and ethical manner

  5. Follows through on commitments and promises

  6. Inspires trust and confidence

  7. Treats others with courtesy and respect

  8. Handles interpersonal problems tactfully

  9. Develops and maintains cooperative working relationships

  10. Makes convincing oral presentations

  11. Explains complex information clearly

  12. Listens to others and seeks clarification when needed

  13. Ensures that everyone’s viewpoint is fully heard

  14. Encourages open communication among employees

  15. Informs employees of events that might affect their work

  16. Writes convincingly for different audiences

  17. Writes in a clear and organized manner

  18. Effectively edits complex or sensitive reports and materials

  19. Learns from mistakes

  20. Recognizes own strengths and weaknesses

  21. Participates in training and self-development activities

  22. Looks for better ways to accomplish work

  23. Thinks “outside the box” to improve products, services, and processes

  24. Encourages creativity and innovation

  25. Keeps up-to-date with relevant laws, regulations, policies, and procedures that affect the organization

  26. Monitors political and economic trends that may affect the organization

  27. Considers external issues affecting the organization when making program decisions

  28. Is open to new ideas and opinions from others

  29. Adapts to organizational change

  30. Changes priorities, when necessary, as situations change

  31. Works well under pressure

  32. Recovers quickly from setbacks

  33. Overcomes obstacles to obtain needed resources

  34. Establishes long-term goals and objectives for the organization

  35. Develops effective strategies to meet organizational goals

  36. Plans for potential organizational threats and opportunities

  37. Builds a shared vision of the organization’s future

  38. Communicates the organization’s mission, vision, and values

  39. Promotes change consistent with the organization’s vision

  40. Acts before conflict escalates

  41. Deals with interpersonal problems in a timely manner

  42. Includes all affected parties in resolving conflicts

  43. Makes the most of each employee’s talents to meet organizational goals

  44. Respects cultural, religious, gender, and racial differences

  45. Creates an environment in which diversity is valued

  46. Involves employees in important decisions

  47. Provides employees with constructive suggestions to improve their job performance

  48. Ensures that staff is capable and trained

  49. Supports long-term employee development

  50. Creates an atmosphere of cooperation among team members

  51. Inspires pride and team spirit among team members

  52. Delegates authority to teams

  53. Builds teams of appropriate size and structure to accomplish work goals

  54. Ensures that work responsibilities and assignments are clearly defined

  55. Sets challenging but realistic performance goals

  56. Reviews employees’ progress toward goals on a regular basis

  57. Achieves results within set time frames

  58. Manages time effectively

  59. Ensures that important records are maintained and preserved

  60. Protects the privacy of employees, customers, and members of the public

  61. Safeguards assets and ensures accountability for property and equipment

  62. Anticipates customer needs

  63. Continuously improves products and services

  64. Promotes the use of good customer service techniques

  65. Makes sound and timely decisions

  66. Makes effective decisions, even when data are limited

  67. Makes decisions that keep projects moving toward completion

  68. Promotes the organization’s products and services

  69. Identifies strategies to develop new products and services

  70. Takes calculated risks to accomplish organizational goals

  71. Takes the initiative to solve problems affecting the work of the organization

  72. Gathers information from relevant sources before generating solutions to problems

  73. Considers and evaluates alternative courses of action when solving problems

  74. Demonstrates technical expertise in area of responsibility

  75. Knows relevant procedures, requirements, and regulations

  76. Is actively sought out by others for technical expertise

  77. Prepares and justifies a budget that meets program needs

  78. Uses cost-effective approaches to accomplish work

  79. Reviews expenditures regularly to keep within budget limitations

  80. Recruits and selects well-qualified employees

  81. Delegates work effectively

  82. Provides fair and accurate performance appraisals

  83. Recognizes employees for doing good work

  84. Takes corrective action when employees do not meet performance standards

  85. Provides guidance and support to employees as needed to perform their jobs

  86. Effectively manages workplace flexibilities (e.g., telework and alternative work schedules)

  87. Identifies new technologies to meet the organization’s needs

  88. Ensures that employees acquire up-to-date technology skills

  89. Makes cost-effective use of technology to meet the organization’s goals

  90. Develops professional relationships with colleagues inside and outside of the organization

  91. Builds networks of constituents, stakeholders, and decision-makers

  92. Encourages collaboration across organizations

  93. Recognizes the political implications of different courses of action for the organization

  94. Recognizes the needs and perceptions of key stakeholders

  95. Identifies the internal and external politics that affect the work of the organization

  96. Identifies common interests of parties in negotiations

  97. Builds consensus about the appropriate course of action

  98. Persuades others to adopt recommendations


  1. What are this individual's greatest strengths? (No editing of comments will take place. Comments will be passed along directly as written.)




  1. What are this individual's greatest developmental needs? (No editing of comments will take place. Comments will be passed along directly as written.)




The following items ask for background information that will be used to help assess and improve leadership quality throughout the Federal government. The items WILL NOT be used to identify you as an individual. Your responses WILL NOT be included in any of the feedback reports generated for this assessment, not even in aggregate form.


  1. How long have you worked with the person you are rating?

    • Not applicable: I am rating myself.

    • 0 – 3 months

    • 4 – 6 months

    • 7 – 12 months

    • 1 – 2 years

    • 3 – 4 years

    • 5 – 6 years

    • 7 – 8 years

    • 9 – 10 years

    • More than 10 years


  1. What is your level of supervisory responsibility?

    • Non-supervisor

    • Team leader

    • First-line supervisor

    • Manager

    • Executive


  1. How long have you been in this work role?

    • 0 – 3 months

    • 4 – 6 months

    • 7 – 12 months

    • 1 – 2 years

    • 3 – 4 years

    • 5 – 6 years

    • 7 – 8 years

    • 9 – 10 years

    • More than 10 years


  1. Are you male or female?

    • Male

    • Female


  1. Please select the ethnic/racial category or categories with which you most closely identify (Select one or more).

    • White

    • Hispanic or Latino

    • Black or African American

    • Asian

    • Native Hawaiian or other Pacific Islander

    • American Indian or Alaska Native

    • Other


  1. What is your age?

    • Less than 20

    • 20 – 29

    • 30 – 39

    • 40 – 49

    • 50 – 60

    • Over 60



File Typeapplication/msword
File TitleService Motivation
AuthorSteve Burnkrant
Last Modified ByMEWindsor
File Modified2009-05-22
File Created2009-05-22

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