30-day Federal Register Notice

Federal Register / Vol. 72, No. 75 / Thursday, April 19, 2007 / Notices
The U.S. DOT anticipates that this
will be the last meeting of this Advisory
Committee. Interested persons shall be
permitted to attend, appear before, or
file statements for the record.
Attendance will necessarily be limited
by the size of the meeting room.
The agenda topic for this meeting will
include a review of the draft report.
Issued this 13th Day of April, 2007 in
Washington, DC.
Robert DeHaan,
Deputy Assistant Secretary for Transportation
Policy.
[FR Doc. E7–7435 Filed 4–18–07; 8:45 am]
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DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2007–27389]

Notice of Request for Comments on
Renewal of a Currently Approved
Information Collection: FMCSA
COMPASS Portal Customer
Satisfaction Assessment
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice; request for information.
AGENCY:

SUMMARY: In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the new Information Collection Request
(ICR) described below to the Office of
Management and Budget (OMB) for
review and approval. This information
collection involves the assessment of
FMCSA’s strategic decision to integrate
its Information Technology (IT) with its
business processes using portal
technology to consolidate its systems
and databases and launch a
modernization initiative to create the
FMCSA COMPASS Portal. The
information to be collected will be used
to assess the satisfaction of Federal,
State and industry customers with the
FMCSA COMPASS Portal. The Agency
published a Federal Register notice
allowing for a 60-day comment period
on the ICR in October 2006 (71 FR
61824, Oct. 19, 2006). The Agency did
not receive any comments from the
public that were responsive to this
notice.

Please send your comments by
May 21, 2007. OMB must receive your
comments by this date in order to act
quickly on the ICR.
ADDRESSES: You may submit comments
to the Office of Information and
Regulatory Affairs, Office of
Management and Budget, 725

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Seventeenth Street, NW., Washington,
DC 20503, Attention: DOT/FMCSA Desk
Officer.
FOR FURTHER INFORMATION CONTACT: Mr.
Bill Coleman, Federal Motor Carrier
Safety Administration, 400 Seventh
Street, SW., Washington, DC 20590;
phone: (202) 366–4440; fax: (202) 493–
0679; e-mail: [email protected].
Office hours are from 9 a.m. to 5 p.m.,
Monday through Friday, except Federal
holidays.
SUPPLEMENTARY INFORMATION:
Title: FMCSA Portal Customer
Satisfaction Assessment.
OMB Control Number: 2126-xxxx.
Type of Request: Approval of a new
information collection.
Respondents: Federal, State, and
motor carrier industry customers/users.
Estimated Number of Respondents:
142,691 [140,000 motor carrier industry
respondents + 2,691 State government
users = 142,691].
Estimated Time per Response: 5
minutes per response.
Frequency of Response: Three times
per year (or every 120 days).
Estimated Total Annual Burden:
25,106 hours [(5 minutes to complete
survey × 3 times per year/60 minutes ×
140,000 annual industry respondents ×
.70 (70%) response rate = 24,500) + (5
minutes to complete survey × 3 times
per year/60 minutes × 2,691 State
government users × .90 (90%) response
rate) = 25,106].
Background: Title II, section 207 of
the E-Government Act of 2002, (Pub. L.
107–347, April 17, 2003) requires
Government agencies to improve the
methods by which government
information, including information on
the Internet, is organized, preserved,
and made accessible to the public.
FMCSA has made a strategic decision to
integrate its IT with its business
processes as it consolidates its systems
and databases and launches a
modernization initiative called
COMPASS. COMPASS is FMCSA’s
agency-wide initiative to improve its
business processes; integrate them with
the Agency’s information systems; and
make them more seamless, secure, and
supportive of the Agency’s mission of
saving lives in the years to come.
FMCSA’s 21 information systems are
currently operational. However, having
this many stand-alone systems has led
to data quality concerns, a need for
excessive IDs and passwords, and
significant operational and maintenance
costs. Integrating our information
technologies with our business
processes will, in turn, improve our
operations considerably, particularly in
terms of data quality, ease of use, and
reduction of maintenance costs.

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In early 2007, FMCSA will launch the
first of a series of releases of new IT
applications to its Federal, State, and
industry customers. Over the coming
years, more than 15 releases are
planned, with four planned for the next
3 years. These releases will use ‘‘portal
technology’’ to pull together numerous
services and functions on a single
screen and provide tailored services that
seek to meet the needs of specific
constituencies within our customer
universe. The FMCSA COMPASS Portal
will entail considerable expenditure of
Federal Government dollars over the
years and fundamentally impact the
nature of the relationship between the
Agency and its Federal, State, and
industry customers. Consequently, the
Agency intends to conduct regular and
ongoing assessments of customer
satisfaction with COMPASS.
The primary purposes of this
assessment are to determine the extent
to which newly released FMCSA
COMPASS Portal services meet the
needs of Agency customers, identify and
prioritize additional modifications, and
determine the extent that the Portal has
affected FMCSA’s relationships with its
main customer groups. The assessment
will address:
• Overall customer satisfaction;
• Customer satisfaction with specific
items;
• Performance of contractor (for the
system) against established objectives;
• Desired adjustments and
modifications to systems;
• Value of investment to FMCSA and
DOT;
• Features that customers like best;
and
• Customer ideas for improving the
site.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the FMCSA’s performance;
(2) the accuracy of the estimated
burden; (3) ways for the FMCSA to
enhance the quality, usefulness, and
clarity of the collected information; and
(4) ways that the burden could be
minimized without reducing the quality
of the collected information.
Issued on: April 10, 2007.
D. Marlene Thomas,
Associate Administrator, Administration.
[FR Doc. E7–7410 Filed 4–18–07; 8:45 am]
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