30-day Federal Register Notice

PRA-2126-0042-30dayFR.PUB.050409.pdf

COMPASS Portal Customer Satisfaction Assessment

30-day Federal Register Notice

OMB: 2126-0042

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Federal Register / Vol. 74, No. 84 / Monday, May 4, 2009 / Notices

those that may be withheld from the
public in accordance with the
provisions of 5 U.S.C. 552, will be
available for inspection and copying in
the Commission’s Public Reference
Room. All comments received will be
posted without change; the Commission
does not edit personal identifying
information from submissions. You
should submit only information that
you wish to make available publicly. All
submissions should refer to the File
Number SR–FINRA–2009–011 and
should be submitted on or before
May 26, 2009.
For the Commission, by the Division of
Trading and Markets, pursuant to delegated
authority.18
Elizabeth M. Murphy,
Secretary.
[FR Doc. E9–10172 Filed 5–1–09; 8:45 am]
BILLING CODE 8010–01–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2008–0354]

Agency Information Collection
Activities; Revision of a Currently
Approved Information Collection
Request: COMPASS Portal Customer
Satisfaction Assessment

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AGENCY: Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
SUMMARY: In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval and invites public
comment. The collection involves the
assessment of Federal Motor Carrier
Safety Administration’s (FMCSA’s)
strategic decision to integrate its
Information Technology (IT) with its
business processes using portal
technology to consolidate its systems
and databases through the FMCSA
COMPASS modernization initiative.
The information to be collected will be
used to assess the satisfaction of
Federal, State, and industry customers
with the FMCSA COMPASS Portal. On
January 29, 2009, FMCSA published a
Federal Register notice (at 74 FR 5207)
allowing for a 60-day comment period
on the revision of this ICR. No
comments were received in response to
the notice.
18 17

CFR 200.30–3(a)(12).

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DATES: Please send your comments by
June 3, 2009. OMB must receive your
comments by this date in order to act
quickly on the ICR.
ADDRESSES: All comments should
reference Federal Docket Management
System (FDMS) Docket Number
FMCSA–2008–0354. Interested persons
are invited to submit written comments
on the proposed information collection
to the Office of Information and
Regulatory Affairs, Office of
Management and Budget. Comments
should be addressed to the attention of
the Desk Officer, Department of
Transportation/Office of the Secretary,
and sent via electronic mail to
[email protected], or faxed
to (202) 395–6974, or mailed to the
Office of Information and Regulatory
Affairs, Office of Management and
Budget, Docket Library, Room 10102,
725 17th Street, NW., Washington, DC
20503.
FOR FURTHER INFORMATION CONTACT: Mr.
Adam Schlicht, Department of
Transportation, Federal Motor Carrier
Safety Administration, West Building
6th Floor, 1200 New Jersey Avenue, SE.,
Washington, DC 20590. Telephone:
202–366–4441; e-mail:
[email protected].
SUPPLEMENTARY INFORMATION:
Title: COMPASS Portal Customer
Satisfaction Assessment.
OMB Control Number: 2126–0042.
Type of Request: Revision of a
currently-approved information
collection request.
Respondents: Federal, State, and
Industry customers/users.
Estimated Number of Respondents:
100,422.
Estimated Time per Response: Five (5)
minutes.
Expiration Date: 08/31/2009.
Frequency of Response: 4 times per
year.
Estimated Total Annual Burden:
33,474 hours [(5 minutes to complete
survey × 4 times per year = 20 minutes/
60 minutes × 140,000 annual industry
respondents × .70 (70%) response rate =
32,667) + (5 minutes to complete survey
× 4 times per year = 20 minutes/60
minutes × 2,691 State government users
× .90 (90%) response rate) = 807 burden
hours].
Background: Title II, section 207, of
the E-Government Act of 2002 (Pub. L.
107–347, 116 Stat. 2899, 2916;
December 17, 2002) requires
Government agencies to improve the
methods by which government
information, including information on
the Internet, is organized, preserved,
and made accessible to the public. To
meet this goal, FMCSA plans to provide

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a survey on the FMCSA Portal, allowing
all users to assess its functionality. This
includes the capability for Federal,
State, and Industry users to access the
Agency’s existing safety IT systems with
a single set of credentials and have easy
access to safety data about the
companies that do business with
FMCSA. The COMPASS program will
also focus on improving the accuracy of
data to help ensure information, such as
carrier name and address, is valid and
reliable.
FMCSA’s legacy information systems
are currently operational. However,
having this many stand-alone systems
has led to data quality concerns, a need
for excessive IDs and passwords, and
significant operational and maintenance
costs. Integrating our information
technologies with our business
processes will, in turn, improve our
operations considerably, particularly in
terms of data quality, ease of use, and
reduction of maintenance costs.
In early 2007, FMCSA’s COMPASS
program launched a series of releases of
a new FMCSA Portal to its Federal,
State and Industry customers. Over the
coming years, more than 15 releases are
planned. These releases will use portal
technology to fuse and provide
numerous services and functions via a
single user interface and provide
tailored services that seek to meet the
needs of specific constituencies within
our customer universe.
The FMCSA COMPASS Portal will
entail considerable expenditure of
Federal Government dollars over the
years and will fundamentally impact the
nature of the relationship between the
Agency and its Federal, State, and
Industry customers. Consequently, the
Agency intends to conduct regular and
ongoing assessments of customer
satisfaction with COMPASS through
Form MCSA–5845 entitled, ‘‘FMCSA
Portal Customer Satisfaction
Assessment.’’ The primary purposes of
the assessment are to:
• Determine the extent to which the
FMCSA Portal functionality continues
to meet the needs of Agency customers;
• Identify and prioritize additional
modifications; and
• Determine the extent that the
FMCSA Portal has impacted FMCSA’s
relationships with its main customer
groups.
The assessment will address:
• Overall customer satisfaction;
• Customer satisfaction against
specific items;
• Performance of systems integrator
against agreed objectives;
• Desired adjustments and
modifications to systems;

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Federal Register / Vol. 74, No. 84 / Monday, May 4, 2009 / Notices
• Demonstrated value of investment
to FMCSA and DOT;
• Items about the FMCSA Portal that
customers like best; and
• Customer ideas for making the
FMCSA Portal better.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for FMCSA’s performance
including its utility in fostering
assessment of the Portal; (2) the
accuracy of the estimated burden; (3)
ways for the FMCSA to enhance the
quality, usefulness, and clarity of the
collected information; and (4) ways that
the burden could be minimized without
reducing the quality of the collected
information. The Agency will
summarize and/or include your
comments in the request for OMB’s
clearance of this information collection
request.
Issued on April 24, 2009.
David Anewalt,
Acting Associate Administrator for Research
and Information Technology.
[FR Doc. E9–10174 Filed 5–1–09; 8:45 am]
BILLING CODE 4910–EX–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
Sunshine Act Meetings; Unified Carrier
Registration Plan Board of Directors
AGENCY: Federal Motor Carrier Safety
Administration (FMCSA). DOT.
TIME AND DATE: May 14, 2009, from 12
noon until 3 p.m. Eastern Daylight
Time.
PLACE: This meeting will take place
telephonically. Any interested person
may call Mr. Avelino Gutierrez at (505)
827–4565 to receive the toll free number
and pass code needed to participate in
this meeting by telephone.

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STATUS:

Open to the public.

MATTERS TO BE CONSIDERED: The Unified
Carrier Registration Plan Board of
Directors (the Board) will continue its
work in developing and implementing
the Unified Carrier Registration Plan
and Agreement and to that end, may
consider matters properly before the
Board.
FOR FURTHER INFORMATION CONTACT:

Mr.

Avelino Gutierrez, Chair, Unified
Carrier Registration Plan Board of
Directors at (505) 827–4565.

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Dated: April 29, 2009.
Larry W. Minor,
Associate Administrator for Policy and
Program Development.
[FR Doc. E9–10325 Filed 4–30–09; 4:15 pm]
BILLING CODE 4910–EX–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2000–7918; FMCSA–
2000–8398; FMCSA–2002–13411; FMCSA–
2003–14504; FMCSA–2006–25246]

Qualification of Drivers; Exemption
Applications; Vision
AGENCY: Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice of renewal of
exemptions; request for comments.
SUMMARY: FMCSA announces its
decision to renew the exemptions from
the vision requirement in the Federal
Motor Carrier Safety Regulations for 19
individuals. FMCSA has statutory
authority to exempt individuals from
the vision requirement if the
exemptions granted will not
compromise safety. The Agency has
concluded that granting these
exemption renewals will provide a level
of safety that is equivalent to, or greater
than, the level of safety maintained
without the exemptions for these
commercial motor vehicle (CMV)
drivers.
DATES: This decision is effective June 4,
2009. Comments must be received on or
before June 3, 2009.
ADDRESSES: You may submit comments
bearing the Federal Docket Management
System (FDMS) Docket ID FMCSA–
2000–7918; FMCSA–2000–8398;
FMCSA–2002–13411; FMCSA–2003–
14504; FMCSA–2006–25246, using any
of the following methods.
• Federal eRulemaking Portal: Go to
http://www.regulations.gov. Follow the
on-line instructions for submitting
comments.
• Mail: Docket Management Facility;
U.S. Department of Transportation, 1200
New Jersey Avenue, SE., West Building
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: West
Building Ground Floor, Room W12–140,
1200 New Jersey Avenue, SE.,
Washington, DC, between 9 a.m. and 5
p.m., Monday through Friday, except
Federal holidays.
• Fax: 1–202–493–2251.
Each submission must include the
Agency name and the docket number for
this Notice. Note that DOT posts all

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comments received without change to
http://www.regulations.gov, including
any personal information included in a
comment. Please see the Privacy Act
heading below.
Docket: For access to the docket to
read background documents or
comments, go to http://
www.regulations.gov at any time or
Room W12–140 on the ground level of
the West Building, 1200 New Jersey
Avenue, SE., Washington, DC, between
9 a.m. and 5 p.m., Monday through
Friday, except Federal holidays. The
FDMS is available 24 hours each day,
365 days each year. If you want
acknowledgment that we received your
comments, please include a selfaddressed, stamped envelope or
postcard or print the acknowledgement
page that appears after submitting
comments on-line.
Privacy Act: Anyone may search the
electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or of the person signing the
comment, if submitted on behalf of an
association, business, labor union, etc.).
You may review the DOT’s complete
Privacy Act Statement in the Federal
Register published on April 11, 2000
(65 FR 19476). This information is also
available at http://DocketInfo.dot.gov.
FOR FURTHER INFORMATION CONTACT: Dr.
Mary D. Gunnels, Director, Medical
Programs, (202)–366–4001,
[email protected], FMCSA,
Department of Transportation, 1200
New Jersey Avenue, SE., Room W64–
224, Washington, DC 20590–0001.
Office hours are from 8:30 a.m. to 5 p.m.
Monday through Friday, except Federal
holidays.
SUPPLEMENTARY INFORMATION:
Background
Under 49 U.S.C. 31136(e) and 31315,
FMCSA may renew an exemption from
the vision requirements in 49 CFR
391.41(b)(10), which applies to drivers
of CMVs in interstate commerce, for a
two-year period if it finds ‘‘such
exemption would likely achieve a level
of safety that is equivalent to, or greater
than, the level that would be achieved
absent such exemption.’’ The
procedures for requesting an exemption
(including renewals) are set out in 49
CFR part 381.
Exemption Decision
This notice addresses 19 individuals
who have requested a renewal of their
exemption in accordance with FMCSA
procedures. FMCSA has evaluated these
19 applications for renewal on their
merits and decided to extend each

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File Typeapplication/pdf
File TitleDocument
SubjectExtracted Pages
AuthorU.S. Government Printing Office
File Modified2009-05-06
File Created2009-05-04

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