FY2006/2007 Listing of Customer Surveys and Focus Group surveys

Appendix A FY 2006 - 2007.XLS

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

FY2006/2007 Listing of Customer Surveys and Focus Group surveys

OMB: 1845-0045

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EDICS Tracking Number


Title Responses Hour Burden Date Received
FY 2006
2880 1845 0045 24 Federal Student Aid Information Center (FSAIC) Satisfaction Survey* 7,200 600 9/30/2005
2906 1845 0045 25 Web Feedback Survey (JS) 1,300 108 10/17/2005
2947 1845 0045 26 Direct Loan Schools Survey (JS) 200 22 11/29/2005
2962 1845 0045 27 CSB Borrowers Survey (JS) 1,600 480 12/22/2005
2987 1845 0045 28 EDExpress Basics Satisfaction Survey (JS) 1,440 240 2/3/2006
3070 1845 0045 29 Federal Student Aid for Couselors Customer Satisfaction Survey 500 100 4/25/2006
3124 1845 0045 30 HERA Training Satisfaction Survey (SC) 1,000 150 5/19/2006
3133 1845 0045 31 Ombudsman's Customer Satisfaction Survey * 2,000 100 6/1/2006
3170 1845 45 32 SAOTW Customer Satisfaction Survey* 1,500 125 10/31/2006
Total



16,740 1,925
FY 2007
3253 1845 0045 33 Federal Student Aid's "Fundamentals Title IV Administration" Workshop Customer Satisfaction Survey (KI) 72 36 1/5/2007
3276 1845 0045 34 Federal Student Aid 2006 Fall Conferences Technical Track Evaluation Survey 250 15 1/29/2007








Total



322 51








Ongoing Surveys














3241 1845 0045

DL Servicing Customer Satisfaction 250 166 12/12/2006
3241 1845 0045

FMS Customer Survey 250 166 12/12/2006
3241 1845 0045

LaRS Customer Satisifaction Survey 250 166 12/12/2006
3241 1845 0045

COD Survey 250 166 12/12/2006





1,000 664
Grand Total


(includes ongoing surveys) 12,022 1,540











* These surveys are ongoing surveys so the burden is also added onto the FY2007 overall burden


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Last Modified ByColleen.Mcginnis
File Modified2007-02-13
File Created2007-02-12

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