FFEL Borrower Servicing Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
FFEL Borrower Servicing Survey Form and Instruction
DL Servicing FSA Survey Att_DL Servicing FSA Survey - 2009 Draft2.docx Form and Instruction
Att_Direct Loan Servicing Survey.doc Direct Loan Servicing Summary of Change IC Document

Information Collection (IC) Details

IC Title:	FFEL Borrower Servicing Survey	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	DL Servicing FSA Survey	Att_DL Servicing FSA Survey - 2009 Draft2.docx		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Elementary, Secondary, and Vocational Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 650	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	650	650
Annual IC Time Burden (Hours)	119	119
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Direct Loan Servicing Summary of Change	Att_Direct Loan Servicing Survey.doc	06/04/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.