Multiple Servicers Satisfaction Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0045 can be found here:

Documents and Forms

Document Name Document Type
Multiple Servicers Satisfaction Survey Form
Att_MSS - Borrowers to OMB - Dave Rhodes.doc Form
Att_MSS - Schools to OMB - Dave Rhodes.doc Form
Att_Generic Clearance Template for Multiple Servicers Satisfaction Surveys minus FSA Employees.doc Generic Clearance Template IC Document
Att_Change Sheet - David Rhodes.doc 83-C Change Sheet IC Document

Information Collection (IC) Details

IC Title:	Multiple Servicers Satisfaction Survey	Agency IC Tracking Number:	4166

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	N/A	N/A	Att_MSS - Borrowers to OMB - Dave Rhodes.doc		Yes	Yes	Paper Only
Form	N/A	N/A	Att_MSS - Schools to OMB - Dave Rhodes.doc		Yes	Yes	Paper Only

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	5,200	5,200
Annual IC Time Burden (Hours)	867	867
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Generic Clearance Template	Att_Generic Clearance Template for Multiple Servicers Satisfaction Surveys minus FSA Employees.doc	10/28/2009
83-C Change Sheet	Att_Change Sheet - David Rhodes.doc	10/28/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.