CS-11-278- SIS Survey; CS-11-279- Appeals Survey; CS-11-280-Video Relay Service System / ASPECT Survey ; CS-11-281- Effectiveness of a Publication Re-Design; CS-11-282-OIC Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-11-278- SIS Survey.xls Other-Survey
CS-11-279 Survey.doc Other-Survey
CS-11-280 AUR-A Survey.doc Other-Survey
CS-11-280 AUR-V Survey.doc Other-Survey
CS-11-280 Communication Pieces.doc Other-Survey
CS-11-281.docx Other-Survey
CS-11-282.docx Other-Survey
CS-11-278_Survey_Instructions1Updated.doc Instruction
CS-11-278 Cover Sheet - SIS Survey 2011.doc CS-11-278 - Generic Clearance IC Document
CS-11-279 Cover Sheet.doc CS-11-279 - Generic Clearance IC Document
CS-11-280 Cover Sheet.doc CS-11-280 - Generic Clearance IC Document
CS-11-281 Cover Sheet.docx CS-11-281 - Generic Clearance IC Document
CS-11-282 Cover Sheet.docx CS-11-282 - Generic Clearance IC Document

Information Collection (IC) Details

IC Title:	CS-11-278- SIS Survey; CS-11-279- Appeals Survey; CS-11-280-Video Relay Service System / ASPECT Survey ; CS-11-281- Effectiveness of a Publication Re-Design; CS-11-282-OIC Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Instruction	CS-11-278_Survey_Instructions1Updated.doc	No		Paper Only
Other-Survey	CS-11-278- SIS Survey.xls	No		Paper Only
Other-Survey	CS-11-279 Survey.doc	No		Paper Only
Other-Survey	CS-11-280 AUR-A Survey.doc	Yes	Yes	Fillable Fileable
Other-Survey	CS-11-280 AUR-V Survey.doc	No		Paper Only
Other-Survey	CS-11-280 Communication Pieces.doc	No		Paper Only
Other-Survey	CS-11-281.docx	No		Paper Only
Other-Survey	CS-11-282.docx	No		Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 23,108	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	10,138	10,138
Annual IC Time Burden (Hours)	1,661	1,661
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.