CS-12-351 RPO Continuing Education and CS-12-371 Taxpayer Assistance Survey

Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-1432 can be found here:

Documents and Forms

Document Name Document Type
CS-12-351 Customer Satisfaction Survey and Basic Wording for all Communications Attachment.xls Other-Survey
CS-12-371 Taxpayer Assistance Center Customer Expectations Survey FY2013.doc Other-Survey
CS-12-351 Supporting Statement for RPO CE 06_26_12.doc CS-12-351 IC Document
CS-12-371 OMB Supporting Statement TAC Customer Expectations Survey FY 2013.doc Cs-12-371 Taxpayer Assistance Survey IC Document

Information Collection (IC) Details

IC Title:	CS-12-351 RPO Continuing Education and CS-12-371 Taxpayer Assistance Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			CS-12-351 Customer Satisfaction Survey and Basic Wording for all Communications Attachment.xls		No		Printable Only
Other-Survey			CS-12-371 Taxpayer Assistance Center Customer Expectations Survey FY2013.doc		No		Printable Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,674	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,674	1,674
Annual IC Time Burden (Hours)	261	261
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
CS-12-351	CS-12-351 Supporting Statement for RPO CE 06_26_12.doc	09/04/2012
Cs-12-371 Taxpayer Assistance Survey	CS-12-371 OMB Supporting Statement TAC Customer Expectations Survey FY 2013.doc	10/25/2012

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.