Form DOE-887(92) Energy Savers Survey 2011

DOE Customer Surveys

Energy Savers Survey final 2_15_2011

Energy Savers Survey

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Energy Savers Survey 2011
We want to hear from you! Please share your opinions with us through our survey.
1. Which of the options below best describes your role:
a. Homeowner
b. Renter
c. Landlord
d. Student or teacher
e. Researcher
f. Energy industry professional
g. Property developer
h. Government
i. Non-profit
j. News/Media
k. Other (please specify)
2. Why are you visiting the Energy Savers website today (what information are you looking for on this
visit – maximum 500 characters)?
[Text Box]
3. How often do you visit the Energy Savers website?
a. Daily
b. Weekly
c. Monthly
d. Quarterly
e. Yearly
f. Less than once a year
g. This is my first visit

4. Based on your most recent visit to EnergySavers.gov, please rate the following:
Rating
Strongly
Disagree Disagree Neutral

Agree

Strongly
Agree

Strongly
Disagree Disagree Neutral

Agree

Strongly
Agree

Information is accurate

Strongly
Disagree Disagree Neutral

Agree

Strongly
Agree

Content is easy to understand

Strongly
Disagree Disagree Neutral

Agree

Strongly
Agree

It is easy to find what I need

Site looks attractive

5. What is your overall satisfaction with your recent EnergySavers.gov visit?
Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied

6. What is one thing we could change about the site to make it more useful for you (maximum 500
characters)?
[Text Box]
7. Which of the following topics interest you the most? Choose up to three.
a. Do-it-yourself projects
b. Buying clean electricity
c. Efficient appliances
d. Efficient driving and vehicles
e. Efficient heating or cooling systems
f. Efficient lighting

g.
h.
i.
j.
k.
l.
m.
n.
o.
p.
q.
r.
s.

Efficient water heaters
Efficient windows or doors
Energy cost or savings information
Energy-efficient home design
Home energy assessments
Insulation or air sealing
Landscaping for energy savings
Renewables (solar, wind, geothermal) for your home
Saving energy in your climate
Saving energy in winter or summer
Tax credits, rebates, and incentives
Tips on saving energy
Other: [Text box]

8. Why are you interested in saving energy? Check up to two options that apply.
o I want to save money
o I am concerned about the environment
o I want to make my home more comfortable
o I want to get incentives (rebates or tax credits)
o I want to reduce my use of fossil fuels
o I am interested in long-term investments and the return on investment for energy saving
products and practices
o I am educating others on saving energy
o Other_________________________
9. Have you been able to save money and/or energy by using the information on this site?
a. Yes
b. No
c. Not sure
d. Not applicable

10. What are some of your favorite websites about energy saving? What do you like about them?

11. What kind of energy-saving information would you like to access on your mobile device (maximum
500 characters)? (optional)
[Text Box]
To help tailor our services and content to meet your needs, we would appreciate it if you would provide the
following information.
12. Gender (optional)
o Male
o Female
13. What is your current employment status?(optional)
o Employed full-time
o Employed part-time
o Self-employed
o Not employed
o Retired
14. What is your age (optional)?
o Under 18
o 18-25
o 26-35
o 36-45
o 46-55
o 56-65
o Over 65
15. What is the highest level of education you have completed? (optional)
o Grade school
o High school or GED
o College
o Advanced graduate degree (Master’s or Doctorate)
18. May we contact you for additional feedback that will help us improve the site?
o Yes
o No
If yes, please enter your e-mail address. [Text Box]
Note: your e-mail address will not be used to contact you for any other purpose or shared with

anyone outside of the Energy Savers team.

19. Additional comments (maximum 500 characters)
[Text Box]
Thank you! We appreciate your feedback, and will use it to improve the Energy Savers website.


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Authoraspikes
File Modified2011-02-15
File Created2011-02-15

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