Individual Generic Clearance Surveys

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Screens for SSA Survey of Online Services and Authentication.doc Other-Online Survey
FY 2010 Office Visitor Survey and Survey Letters.pdf Other-Survey
FY 2010 Internet Report Card Survey and Survey Letters.pdf Other-Survey
Disability Initial Claims Report Survey (Mid & Post) and Survey Letters.pdf Other-Survey
FY 2010 Hearing Process Report Card Survey Awards & Denials and Survey Letters.pdf Other-Survey
MySocialSecurity.Gov Focus Groups Guide.pdf Other-Focus Group
Representative Payee Focus Groups Guide.pdf Other-Focus Group
FY 2010 FO TSRP Survey Questionnaire (script).pdf Other-Survey
Survey of Online Services-Authentication Description.pdf Survey of Online Services and Authentication IC Document
FY 2010 Office Visitor Survey Description for OMB.pdf FY 2010 Office Visitor Survey IC Document
2010 Internet Report Card description.pdf FY 2010 Internet Report Card Survey IC Document
OMB Submission FY 2010 DICRC Survey Description.pdf Disability Initial Claims Report Survey Description and Survey Letters IC Document
FY 2010 Hearing Process Report Card Survey description.pdf FY 2010 Hearing Process Report Card Survey Description and Survey Correspondence IC Document
MySocialSecurity.Gov Focus Groups Description.pdf MySocialSecurity.Gov Focus Groups Description IC Document
Rep Payee Support Services Focus Groups Description.pdf Representative Payee Focus Groups Guide Description IC Document
FY 2010 FO TSRP Survey Description.pdf FY 2010 FO TSRP Survey IC Document

Information Collection (IC) Details

IC Title:	Individual Generic Clearance Surveys	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Online Survey	Screens for SSA Survey of Online Services and Authentication.doc	Yes	Yes	Fillable Fileable
Other-Survey	FY 2010 Office Visitor Survey and Survey Letters.pdf	No		Paper Only
Other-Survey	FY 2010 Internet Report Card Survey and Survey Letters.pdf	No		Paper Only
Other-Survey	Disability Initial Claims Report Survey (Mid & Post) and Survey Letters.pdf	No		Paper Only
Other-Survey	FY 2010 Hearing Process Report Card Survey Awards & Denials and Survey Letters.pdf	No		Paper Only
Other-Focus Group	MySocialSecurity.Gov Focus Groups Guide.pdf	No		Paper Only
Other-Focus Group	Representative Payee Focus Groups Guide.pdf	No		Paper Only
Other-Survey	FY 2010 FO TSRP Survey Questionnaire (script).pdf	No		Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 77,201	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 1 %

	Requested	Previously Approved
Annual Number of Responses for this IC	77,201	77,201
Annual IC Time Burden (Hours)	19,300	19,300
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Survey of Online Services and Authentication	Survey of Online Services-Authentication Description.pdf	09/01/2009
FY 2010 Office Visitor Survey	FY 2010 Office Visitor Survey Description for OMB.pdf	09/01/2009
FY 2010 Internet Report Card Survey	2010 Internet Report Card description.pdf	09/01/2009
Disability Initial Claims Report Survey Description and Survey Letters	OMB Submission FY 2010 DICRC Survey Description.pdf	09/01/2009
FY 2010 Hearing Process Report Card Survey Description and Survey Correspondence	FY 2010 Hearing Process Report Card Survey description.pdf	09/01/2009
MySocialSecurity.Gov Focus Groups Description	MySocialSecurity.Gov Focus Groups Description.pdf	09/01/2009
Representative Payee Focus Groups Guide Description	Rep Payee Support Services Focus Groups Description.pdf	09/01/2009
FY 2010 FO TSRP Survey	FY 2010 FO TSRP Survey Description.pdf	09/01/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.