Customer Satisfaction Surveys (Tiicket to Work Employement Network" and "SSA Redesigned Home Page"

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Survey Questionnaire to OMB 101810.docx Other-Questionnnaire
homepage_discussionquestions.docx Other-Focus Group/Survey
homepage_discussionquestions.docx Other-Electronic Bulletin Board
Advance Letter to Beneficiary 090210 with OMB number.docx Advance Notice Letter IC Document
Reminder Letter to Beneficiary090310 with OMB number.docx Reminder Letter IC Document
Survey Description.docx Survey Description Employment Network Customer Satisfaction Survey IC Document
homepage_researchdescription.docx SSA Redesinged Home Page Description IC Document
homepage_screenshot.docx SSA Home Page Redesign Screen Shot IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction Surveys (Tiicket to Work Employement Network" and "SSA Redesigned Home Page"	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Focus Group/Survey	homepage_discussionquestions.docx	No		Paper Only
Other-Electronic Bulletin Board	homepage_discussionquestions.docx	Yes	Yes	Fillable Fileable Signable
Other-Questionnnaire	Survey Questionnaire to OMB 101810.docx	No		Fillable Fileable

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,675	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 1 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,675	3,675
Annual IC Time Burden (Hours)	306	306
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Advance Notice Letter	Advance Letter to Beneficiary 090210 with OMB number.docx	10/19/2010
Reminder Letter	Reminder Letter to Beneficiary090310 with OMB number.docx	10/19/2010
Survey Description Employment Network Customer Satisfaction Survey	Survey Description.docx	10/19/2010
SSA Redesinged Home Page Description	homepage_researchdescription.docx	10/29/2010
SSA Home Page Redesign Screen Shot	homepage_screenshot.docx	10/29/2010

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.