Special 800# Caller Survey and FY 11 SNO Survey

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
SNO Survey Interviewers Guide.docx Other-survey
Special 800# Interviewer's Guide.docx Other-survey
SNO Pre-Notice Letters.docx Other-Pre-Notice Letter
Survey Description SNO Survey.docx SNO Survey Description IC Document
Description - Special 800# Caller Survey.docx Survey Description Special 800 # Survey IC Document

Information Collection (IC) Details

IC Title:	Special 800# Caller Survey and FY 11 SNO Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-survey	SNO Survey Interviewers Guide.docx	No	Printable Only
Other-survey	Special 800# Interviewer's Guide.docx	No	Printable Only
Other-Pre-Notice Letter	SNO Pre-Notice Letters.docx	No	Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 16,975	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	16,975	16,975
Annual IC Time Burden (Hours)	3,162	3,162
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
SNO Survey Description	Survey Description SNO Survey.docx	05/16/2011
Survey Description Special 800 # Survey	Description - Special 800# Caller Survey.docx	05/16/2011

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.