Two Statistical Customer Satisfaction Surveys - FY 2012 800 Number Caller and FO Caller Survey

Generic Clearance of Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0526 can be found here:

Documents and Forms

Document Name Document Type
Survey - FY 2012 FO Caller Survey.docx Other-Survey
Survey - 800 Number Caller.docx Other-Survey
Description - FO Caller Survey.docx Description - FY 2012 FO Caller Survey IC Document
Description 800 Number Caller Survey.docx Description - FY 2012 800 Number Caller Survey IC Document

Information Collection (IC) Details

IC Title:	Two Statistical Customer Satisfaction Surveys - FY 2012 800 Number Caller and FO Caller Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			Survey - FY 2012 FO Caller Survey.docx		No		Paper Only
Other-Survey			Survey - 800 Number Caller.docx		No		Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 8,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	8,000	8,000
Annual IC Time Burden (Hours)	1,667	1,667
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description - FY 2012 FO Caller Survey	Description - FO Caller Survey.docx	12/27/2011
Description - FY 2012 800 Number Caller Survey	Description 800 Number Caller Survey.docx	12/27/2011

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.