Satisfaction Questionnaire in English
Questionnaire for User Interaction Satisfaction (QUIS)
Please circle the numbers that most appropriately reflect your impressions about using
the ACS Web survey.
1. Overall reaction to the Web Survey: terrible wonderful
1 2 3 4 5 6 7 8 9 not applicable
2. Screen Layouts: illogical logical
1 2 3 4 5 6 7 8 9 not applicable
3. Use of terminology throughout the survey: inconsistent consistent
1 2 3 4 5 6 7 8 9 not applicable
4. Instructions displayed on the screens: inadequate adequate
1 2 3 4 5 6 7 8 9 not applicable
5. Questions displayed on the screens: confusing clear
1 2 3 4 5 6 7 8 9 not applicable
6. Questions can be answered in a straight-
forward manner: never always
1 2 3 4 5 6 7 8 9 not applicable
7. Organization of question, instructions, confusing clear
and response categories in the survey: 1 2 3 4 5 6 7 8 9 not applicable
8. Forward navigation: difficult easy
1 2 3 4 5 6 7 8 9 not applicable
9. Overall experience of completing the survey: difficult easy
1 2 3 4 5 6 7 8 9 not applicable
10. Additional Comments:
| File Type | application/msword |
| File Title | Satisfaction Questionnaire in English |
| Author | Kathleen T. Ashenfelter |
| Last Modified By | mom |
| File Modified | 2010-12-21 |
| File Created | 2010-12-21 |