National Park Service Visitor Survey Card

Forms and Documents

Document	Type	Status	Availability
Supplemental instructions for parks selected to collect non response bias information.doc	Supplementary Document	Uploaded 2011-04-26	Repair queued
1024-0216 VSC - 60 DAY FRN.pdf	Supplementary Document	Uploaded 2010-10-14	Repair queued
NPS 1024-0216.pdf	Supplementary Document	Uploaded 2010-11-29	Repair queued
VSC Study Plan_FINAL.docx	Supplementary Document	Uploaded 2010-10-14	Available
1024-0216 Visitor Survey Card Part B.docx	Supporting Statement B	Uploaded 2011-04-26	Available
1024-0216 - Visitor Survey Card - Part A.docx	Supporting Statement A	Uploaded 2011-04-26	Available

IC Document Collections

IC ID	Collection	Type	Status	Form
197418	Extended Contact Script- with two added questions (at 33 sites)	Other-VSC Initial Contact Script (33 sites)	New
197415	VSC Initial Contact Script (at 297 sites)	Other-VSC Initial Contact Script	New
182618	NPS Visitor Survey Card (at 33 sites)	Other-Survey Card	Modified
11144	National Park Service Visitor Survey Card (at 297 sites)	Other-Survey Card	Modified

ICR Details

OMB Control No: 1024-0216	ICR Reference No: 201009-1024-001
Status: Historical Active	Previous ICR Reference No: 200711-1024-001
Agency/Subagency: DOI/NPS	Agency Tracking No:
Title: National Park Service Visitor Survey Card
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 05/12/2011
	Date Received in OIRA: 11/29/2010
Terms of Clearance: This ICR is approved for a period of three years. Upon renewal of this ICR, NPS must submit to OMB the results of the non-response bias analysis associated with the data collected under this ICR.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2014	36 Months From Approved	05/31/2011
Responses	171,600	0	132,000
Time Burden (Hours)	4,400	0	3,467
Cost Burden (Dollars)	0	0	0

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Abstract: The National Park Service (NPS) has used the Visitor Survey Card (VSC), a short customer satisfaction card, to conduct surveys at approximately 330 National Park System units annually since 1998. The purpose of the VSC is to measure visitors' opinions about park facilities, services, and recreational opportunities in each park unit and Systemwide. This effort is required by the Government Performance and Results Act of 1993 (GPRA) and other NPS and Department of the Interior (DOI) strategic planning efforts. The results are used to measure performance related to the NPS GPRA goals (IIa1 and IIb1), NPS and DOI performance measures regarding recreation services, and by park managers to improve the services they provide to visitors, while better protecting park resources.

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Authorizing Statute(s): US Code: 16 USC 1 Name of Law: National Park Service Organic Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 42116	07/20/2010
30-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 73125	11/29/2010
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 4

IC Title	Form No.	Form Name
National Park Service Visitor Survey Card (at 297 sites)
NPS Visitor Survey Card (at 33 sites)
VSC Initial Contact Script (at 297 sites)
Extended Contact Script- with two added questions (at 33 sites)

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	171,600	132,000	0	39,600	0	0
Annual Time Burden (Hours)	4,400	3,467	0	933	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: This is a revision of a previously approved collection. We estimate that there will be an increase of 39,600 responses totaling a net increase of 933 burden hours. This program change is an increase from our previous request of 132,000 to 171,600. The increase represents the addition of new non-response survey to this collection, upon the recommendation of OMB (3/28/2011).

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Annual Cost to Federal Government: $211,550

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/29/2010

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