Various Customer Feedback Activities

Generic Clearance for Data User and Customer Evaluation Surveys

recruitmentquestionnaire

Various Customer Feedback Activities

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WB&A Market Research

February 2013

Job No. 13-445

DATA USER FOCUS GROUPS

RECRUITMENT QUESTIONNAIRE



RESPONDENT'S NAME:__________________________________________________


COMPANY/ORGANIZATION NAME:________________________________________


ADDRESS:_____________________________________________________________


CITY:_____________________________ STATE:____________ ZIP:_____________


TELEPHONE NUMBER: ( )_____________________________________________


EMAIL ADDRESS:_______________________________________________________


DATE OF GROUP:__________________TIME OF GROUP: (Circle one) 6pm/8pm


INTERVIEWER:________________________ DATE RECRUITED:________________


(ASK TO SPEAK TO THE PERSON ON LIST OR WHO IS RESPONSIBLE FOR GATHERING AND ANALYZING STATISTICAL INFORMATION AND DATA.)

(READ:) Hello, my name is ________________from ________________, a local public opinion and market research firm. We're conducting a short survey on behalf of the U.S. Department of Commerce and I'd like to ask you a few questions. This is not a sales call of any kind. This is a public opinion survey that will take less than five minutes.


A. (RECORD GENDER. DO NOT ASK.)


01 Male GET A MIX

02 Female


  1. First of all, which of the following best describes the organization where you are employed? (READ LIST.)


01

Federal government agency

CONTINUE

02

State or local government agency

CONTINUE

03

Academic institution

CONTINUE

04

Private sector company or business

CONTINUE

05

Non-profit organization or association

CONTINUE





95

Other

THANK AND TERMINATE

99

Not employed

THANK AND TERMINATE







2. As a part of your job responsibilities, do you gather and analyze statistical data about the economy, your industry or your community for making business decisions (such as, for forecasting, marketing, competitive analysis, business development, etc.)?

01

Yes

CONTINUE





02

No

ASK TO SPEAK TO THAT PERSON AND BEGAN BY READING INTRODUCTION.


3. Which of the following best describes the source of the statistical data you use? (READ LIST.)


01

The data is originated entirely within your organization

LIMIT 2 PER GROUP

02

The majority is originated from within your organization, but you also use some data from outside sources

LIMIT 2 PER GROUP

03

The majority comes from sources outside of your organization, but you also use some data originated within, or

CONTINUE

04

The data is originated entirely from sources outside your organization

CONTINUE


4. How long have you been employed in a position where your responsibilities involve the gathering and analysis of statistical data? (READ LIST.)


01

Less than three years or

LIMIT 2 PER GROUP





02

More than three years.

CONTINUE


5. Which of the following sources do you use to obtain statistical data or information about the economy or your industry on a regular basis?




Yes

No



a.

Trade or industry associations



b.

Trade publications



c.

Federal Government sources

AT LEAST ONE-HALF OF THE GROUP MUST ANSWER YES TO ONE OR MORE OF THESE

d.

State Government sources

e.

Local Government sources

f.

State Data Centers

g.

Local Chambers of Commerce



h.

Other third-party providers



i.

Other source: (SPECIFY)











6. How would you describe your use of statistical data about the economy or your industry?


01

Heavy user of statistical data

CONTINUE

02

Moderate user of statistical data

CONTINUE

03

Occasional user of statistical data

THANK AND TERMINATE

04

Don’t know

THANK AND TERMINATE



7. Are you familiar with any of the following tools and systems for accessing Census Bureau statistical data and which, if any, do you or have you used?





Heard of

Don’t know /not sure

Q7A. IF YES:

Use/Have Used



Yes

No


Yes

No

a.

American FactFinder

01

02

99

01

02

b.

DataFerrett

01

02

99

01

02

c.

Quick Facts

01

02

99

01

02

d.

Easy Stats

01

02

99

01

02

e.

Censtats

01

02

99

01

02


(AT LEAST 3/4 OF THE GROUP MUST HAVE HEARD OF OR USED ONE OR MORE OF THESE.)



8. What is the type or nature of your business or organization? That is, what does your company or organization do? (PROBE AND CLARIFY.)



9. What is your title or role in your business or organization?






INVITE QUALIFIED RESPONDENT TO GROUP.






We are conducting a group discussion among local area data users such as yourself on behalf of the U.S. Department of Commerce regarding their use and awareness of sources for statistical data. Please be assured that this will not be a sales meeting. It is a part of a market research study. We think that you will find the discussion very interesting and we'd very much like to include your opinions.



Group A –

Month

Day

6:00 pm

Group B –

Month

Day

8:00 pm




The discussion is scheduled for XXX XXth at 6:00 pm at XXXXXXX. You will be provided $xxx for attending as a token of our appreciation for your time and opinions. This discussion will last about 2 hours and refreshments will be served.


In addition, anyone who arrives at least 15 minutes prior to the group will be entered into a raffle for an additional $100.


Will you be able to attend?


01

Yes

CONTINUE

02

No

THANK AND TERMINATE



May I please have your full name and confirm your telephone number? Also, so that I may send you a reminder and confirmation letter with directions, may I please have your complete mailing address, including zip code (also, email address)? (PLACE ALL INFORMATION ON FRONT OF SCREENER)


To repeat, the group is scheduled for: XXXX XXth at 6:00 pm at XXXXXX. If for some reason you are unable to attend, please call us immediately so we can invite another participant. We are only inviting a small number of people to the discussion.







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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleWB&A
AuthorBrittany Ayn Becker
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File Created2021-02-01

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