Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey

Generic Clearance for Data User and Customer Evaluation Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0607-0760 can be found here:

Documents and Forms

Document Name Document Type
Form CSM System Satisfa Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey Form
CSM System Satisfa CSM System Satisfaction Survey customerrating_questionnaire.pdf Form
Field Training Eve Field Training Events Satisfaction Survey FLD_Events.pdf Form
ombclearanceform_csc.docx CSM System Satisfaction Survey Plan IC Document
ombclearanceformFLD1[1].docx Field Training Events Satisfaction Survey Plan IC Document

Information Collection (IC) Details

IC Title:	Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	CSM System Satisfaction Survey	CSM System Satisfaction Survey	customerrating_questionnaire.pdf		Yes	Yes	Fillable Fileable
Form	Field Training Events Satisfaction Survey	Field Training Events Satisfaction Survey	FLD_Events.pdf		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 12,370	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	12,370	12,370
Annual IC Time Burden (Hours)	551	551
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
CSM System Satisfaction Survey Plan	ombclearanceform_csc.docx	11/26/2012
Field Training Events Satisfaction Survey Plan	ombclearanceformFLD1[1].docx	11/26/2012

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.