OPM JOB SEEKER POST - COMPLETER MODEL QUESTIONS Model questions utilize the ACSI methodology to determine scores and impacts |
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ELEMENTS (drivers of satisfaction) | CUSTOMER SATISFACTION | FUTURE BEHAVIORS | |||
Satisfaction questions are required. Satisfaction questions appear on all surveys. |
Future behaviors may be modified based on your site's objectives. Future behavior questions appear on all surveys. |
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Hiring Process (1=Poor, 10=Excellent, Don't Know) | Satisfaction (1=Poor, 10=Excellent) | Apply Next Time (1=Not Very Likely, 10=Very Likely) | |||
Please rate the efficiency of the Federal hiring process. | What is your overall satisfaction with the Federal hiring process experience? | How likely are you to come back to this site to apply for a position the next time you look for a job? | |||
Please rate the convenience of Federal hiring process. | How well does this Federal hiring process experience meet your expectations? | Recommend (1=Not Very Likely, 10=Very Likely) | |||
Please rate the appropriateness of application status notifications during the Federal hiring process. | How does this experience compare to your idea of an ideal Federal hiring process? | How likely are you to recommend this site to someone else? | |||
Job Application Tracking (1=Poor, 10=Excellent, Don't Know) | |||||
Please rate the simplicity of tracking your job application online. | |||||
Please rate the accuracy of tracking your job application online. | |||||
Please rate the acceptability of how frequently the tracking report about your application is updated. |
CUSTOM QUESTIONS - OPM Job Seeker - Post Completer Model Custom questions complement the model questions and allow for additional data analysis |
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Question Text | Answer Choices (limited to 50 characters) |
Type drop-down menu check boxes radio buttons open-ended |
Required Y/N |
Select one or all that apply |
What notification did you receive regarding your final status as an applicant? | I was notified that I was not being considered for the position I was eligible for the position but was not selected I was contacted for a job interview for that position I was never notified regarding my final status as an applicant Other, please specify: |
Radio buttons | Y | select one |
How does this job application notification compare with the communication/notification you have received when applying for private sector jobs? | Better--I was notified of my status more consistently than when applying for jobs with private companies Comparable--My experience was similar to applying with private companies Worse--I was notified of my status more consistently when applying for jobs with private companies Not applicable--I have not applied for positions with private companies |
Radio buttons | Y | select one |
How does this job application notification compare with communication/notification you have received when applying for previous Federal positions? | Better--I was notified sooner of my status this time Comparable--My experience was similar to the past Slower--I was notified of my status sooner in the past Other, please specify |
Radio buttons | Y | select one |
Were you contacted for an interview regarding this job application? | Yes No |
Drop-down menu | Y | select one |
If yes, how long after you applied were you contacted? | Less than 30 days 31-60 days 61 to 90 days over 90 days |
Radio buttons | Y | select one |
Were you offered a position in the Federal government? | Yes No |
Drop-down menu | Y | select one |
If yes, how long after you interviewed were you offered the position? | Less than 30 days 31-60 days 61 to 90 days over 90 days |
Radio buttons | Y | select one |
Did you accept or decline the position? | Accept Decline |
Drop-down menu | Y | select one |
If you declined the position, please tell us why: | Compensation/Benefits Location Actual duties and/or conditions of employment did not match job announcement Actual duties did not interest me Offered another position within the Federal government Offered another position in the private sector Other, please specify |
Radio buttons | Y | multi-select |
If you accepted the position, how long have you worked at your new job? | Less than 30 days 31-60 days 61 to 90 days over 90 days Other, please specify |
Radio buttons | Y | select one |
If you accepted the position, how similar are the actual job duties of the position to those described in the job announcement and interview process? | Very similar Somewhat similar Not similar Other, please specify |
Drop-down menu | Y | select one |
How do you feel the Federal job application process compares to private sector job application processes? | Federal job application process is more cumbersome Federal job application process is less cumbersome Federal job application process and private sector job application process are about the same |
Radio buttons | Y | select one |
What are your expectations regarding the length of the hiring process when applying for Federal job versus a private sector job? | Federal hiring process will be longer Federal hiring process will be shorter Federal and private sector hiring processes are about the same. |
Radio buttons | Y | select one |
Would you recommend others to apply for a Federal position? | Yes No Not sure |
Drop-down menu | Y | select one |
If not, why not? | Open-ended | N | ||
If you could make one improvement to the Federal hiring process, what would it be? | Open-ended | N |
File Type | application/vnd.ms-excel |
Author | rhonda.berg |
Last Modified By | bjinnohara |
File Modified | 2008-10-31 |
File Created | 2008-07-30 |