459 US Courts Surv 459 US Courts Survey

Model Instance Name: US Courts

red & strike-through: DELETE

uscourts.gov

underlined & italicized: RE-ORDER

MID: ZY95Bl5gkg8IBp1oFZgU4Q==

pink: ADDITION

Date:

6/9/2011

blue + -->: REWORDING

uscourts.gov CUSTOM QUESTION LIST

QID

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Question Text

AnswerIDs (DOT)

Answer Choices (limited to 50 characters)

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Type (select from list)

Single or Multi

Required Y/N

Special Instructions

CQ Label

SAC2315

How frequently do you visit the uscourts.gov website?

SAC2315A001

First time

Radio button, one-up vertical

Single

Y

Visit Frequency

1

SAC2315A002

Daily

SAC2315A003

Once a week

SAC2315A004

Once a month

SAC2315A005

Every 6 months or less

SAC2316

I am visiting uscourts.gov today as a:

SAC2316A001

Member of the General Public

Radio button, one-up vertical

Single

Y

Skip Logic Group

Role

2

SAC2316A002

Government Employee

SAC2316A003

Member of a Jury / Prospective Juror

SAC2316A004

Member of the Legal Community

SAC2316A005

Member of the Media

SAC2316A006

Researcher

SAC2316A007

Educator

A

SAC2316A008

Student

B

SAC2316A009

Other, please specify:

C

SAC2317

A

Please select the grade level you currently teach or education position you currently hold:

SAC2317A001

K-5 Teacher

Radio button, one-up vertical

Single

Y

Skip Logic Group

Educator Grade

3

SAC2317A002

6-8 Teacher

SAC2317A003

9-12 Teacher

SAC2317A004

College Professor

SAC2317A005

Post Graduate Professor or Researcher

SAC2317A006

School Librarian

SAC2317A007

Other, please specify:

D

SAC2318

D

Other teaching grade level: (no email or name please)

Text area, no char limit

N

Skip Logic Group

Other Educator Grade level

4

SAC2319

B

Please select your current grade level:

SAC2319A001

K-5 Student

Radio button, one-up vertical

Single

Y

Skip Logic Group

Student Grade level

5

SAC2319A002

6-8 Student

SAC2319A003

9-12 Student

SAC2319A004

College Student

SAC2319A005

Post Graduate Student

SAC2319A006

Other, please specify:

E

SAC2320

E

Other student grade level: (no email or name please)

Text area, no char limit

N

Skip Logic Group

Other Student Grade level

6

SAC2321

C

Please specify your role in visiting uscourts.gov today:

Text area, no char limit

N

Skip Logic Group

OE_Role

7

SAC2322

What is your primary reason for visiting the site today?

SAC2322A001

News from the federal Judiciary

Radio button, one-up vertical

Single

Y

Skip Logic Group

Primary Reason

8

SAC2322A002

General information about the Federal Courts

SAC2322A003

Find your local court

SAC2322A004

Find court records or case information

SAC2322A005

Find a court form or fee

SAC2322A006

Federal court rules or policies

SAC2322A007

Information on / about federal judges or judgeships

SAC2322A008

Statistics

SAC2322A009

Find educational resources

SAC2322A010

Homework help

SAC2322A011

Get bankruptcy forms or information

SAC2322A012

Search for a job

SAC2322A013

Other, please specify:

B

SAC2323

B

Other primary reason for visiting the site today

Text area, no char limit

N

Skip Logic Group

OE_Primary Reason

9

SAC2324

Did you find the information you were looking for?

SAC2324A001

Yes

Radio button, one-up vertical

Single

Y

Skip Logic Group

Did you find

10

SAC2324A002

No

E

SAC2325

E

What information were you unable to find?

Text area, no char limit

N

Skip Logic Group

OE_Looking for

11

SAC2326

How did you look for information on the site today? (Please select all that apply.)

SAC2326A001

Search feature

A,Z

Checkbox, one-up vertical

Multi

Y

Skip Logic Group

How look for information

12

SAC2326A002

Top navigation bar

B,Y

SAC2326A003

Left navigation bar

B,Y

SAC2326A004

Links in the center of the page

B,Y

SAC2326A005

Information For list

B,Y

SAC2326A006

Other, please specify:

C

SAC2327

C

Please specify what other way you looked for information:

Text area, no char limit

N

Skip Logic Group

OE_How look for

13

SAC2328

A

Please tell us about your experience with the site's search feature today. (Please select all that apply.)

SAC2328A001

Search results were helpful

Multiple

Y

Skip Logic Group

Search experience

14

SAC2328A002

Results were not relevant/not what I wanted

SAC2328A003

Too many results/I needed to refine my search

SAC2328A004

Not enough results

SAC2328A005

Returned NO results

SAC2328A006

Received error message(s)

SAC2328A007

Search speed was too slow

SAC2328A008

I experienced a different search issue (please explain):

D

SAC2329

D

Please explain what other search issue you experienced:

Text Area – no character limit

N

Skip Logic Group

OE_Search experience

15

SAC2330

Z

How can we make the search feature more useful to you?

Text Area – no character limit

N

Skip Logic Group

OE_Search improve

16

SAC2331

B

How would you describe your navigation experience on this site today? (Please select all that apply.)

SAC2331A001

I had no difficulty navigating this site

Checkbox, one-up vertical

Multiple

Y

Skip Logic Group

Navigation experience

17

SAC2331A002

Links often did not take me where I expected

SAC2331A003

Had difficulty finding relevant information

SAC2331A004

Links/labels are difficult to understand

SAC2331A005

Too many links/navigational options to choose from

SAC2331A006

Had technical difficulties (error messages, broken links, etc.)

SAC2331A007

Could not navigate back to previous information

SAC2331A008

I had a navigation difficulty not listed above:

F

SAC2332

F

Please explain what other navigation difficulty issue you experienced:

Text Area – no character limit

N

Skip Logic Group

OE_Navigation experience

18

SAC2333

Y

What specific ways can we improve your experience navigating on this site?

Text Area – no character limit

N

Skip Logic Group

OE_Navigation improve

19

SAC2334

What is your gender?

SAC2334A001

Male

Radio button, one-up vertical

Single

N

Gender

20

SAC2334A002

Female

SAC2334A003

Prefer not to answer

SAC2335

What best describes your age range?

SAC2335A001

under 18

Radio button, one-up vertical

Single

N

Age

21

SAC2335A002

18-24

SAC2335A003

25-34

SAC2335A004

35-44

SAC2335A005

45-54

SAC2335A006

55-64

SAC2335A007

65-74

SAC2335A008

75 or older

SAC2335A009

Prefer not to answer

SAC2336

Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important). Rank 1 (Required)

SAC2336A001

Message or recommendation from a friend on a social network

Drop down, select one

Single

Y

Rank Group

SV - Rank 1

22

SAC2336A002

Video I saw on YouTube

SAC2336A003

Internet blogs or discussion forums

Adjust Template/Style Sheet

SAC2336A004

Advertising on social networks (Facebook, MySpace, Twitter)

Randomize

SAC2336A005

Message directly from the agency on a social network

SAC2336A006

Mobile phone text messages or alerts

SAC2336A007

Instant Message from a friend or colleague

SAC2336A008

Familiarity with site

SAC2336A009

Email list / newsletter from the site

SAC2336A010

Search engine results

SAC2336A011

Word of mouth recommendation from someone I know

SAC2336A012

TV, radio, newspaper, or magazine

SAC2336A013

Referred by another website or link

SAC2336A014

Referred by a court official

SAC2336A015

Don't know

Anchor Answer Choice

SAC2336A016

Other

Anchor Answer Choice

SAC2337

Rank 2 (Optional)

SAC2337A001

Message or recommendation from a friend on a social network

Drop down, select one

Single

N

Rank Group

SV - Rank 2

23

SAC2337A002

Video I saw on YouTube

SAC2337A003

Internet blogs or discussion forums

Adjust Template/Style Sheet

SAC2337A004

Advertising on social networks (Facebook, MySpace, Twitter)

Randomize

SAC2337A005

Message directly from the agency on a social network

SAC2337A006

Mobile phone text messages or alerts

SAC2337A007

Instant Message from a friend or colleague

SAC2337A008

Familiarity with site

SAC2337A009

Email list / newsletter from the site

SAC2337A010

Search engine results

SAC2337A011

Word of mouth recommendation from someone I know

SAC2337A012

TV, radio, newspaper, or magazine

SAC2337A013

Referred by another website or link

SAC2337A014

Referred by a court official

SAC2337A015

Don't know

Anchor Answer Choice

SAC2337A016

Other

Anchor Answer Choice

SAC2338

Rank 3 (Optional)

SAC2338A001

Message or recommendation from a friend on a social network

Drop down, select one

Single

N

Rank Group

SV - Rank 3

24

SAC2338A002

Video I saw on YouTube

SAC2338A003

Internet blogs or discussion forums

Adjust Template/Style Sheet

SAC2338A004

Advertising on social networks (Facebook, MySpace, Twitter)

Randomize

SAC2338A005

Message directly from the agency on a social network

SAC2338A006

Mobile phone text messages or alerts

SAC2338A007

Instant Message from a friend or colleague

SAC2338A008

Familiarity with site

SAC2338A009

Email list / newsletter from the site

SAC2338A010

Search engine results

SAC2338A011

Word of mouth recommendation from someone I know

SAC2338A012

TV, radio, newspaper, or magazine

SAC2338A013

Referred by another website or link

SAC2338A014

Referred by a court official

SAC2338A015

Don't know

Anchor Answer Choice

SAC2338A016

Other

Anchor Answer Choice

SAC2339

If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit

N

SV - Other Social Network

25

SAC2340

If you could make one improvement to the site, what would it be?

Text area, no char limit

N

OE_Improvement

26