ITA - Commercial Services Program Feedback Comment Cards

OMB Control No. 0690-0030

Expiration Date: 04-30-2014

Customer Feedback

Trade Information Center – Automated Phone Comment Card

1. How satisfied are you with the service you just received?

Please rate your satisfaction on a scale of 1 to 5 where 1 means “extremely dissatisfied” and 5 mean “extremely satisfied.” Please press the appropriate number on your keypad.

2. How would you rate the expertise of the trade specialist who assisted you?

Please rate the specialist’s expertise level on a scale of 1 to 5 where 1 means “low level of expertise” and 5 means “high level of expertise.” Please press the appropriate number on your keypad.

3. What is the likelihood that you would recommend the Trade Information Center to others?

Please rate your likelihood to recommend the service on a scale of 1 to 5 where 1 means “definitely would not recommend” and 5 mean “definitely would recommend.” Please press the appropriate number on your keypad.

Public reporting for this collection of information is estimated to be 5 minutes per response, including the time for reviewing instructions, and completing and reviewing the collection of information. All responses to this collection of information are voluntary, and will be provided confidentiality to the extent allowed under the Freedom of Information Act (FOIA). Notwithstanding any other provision of law, no person is required to respond to, nor shall any person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a current valid OMB control number. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the Reports Clearance Officer, International Trade Administration, Department of Commerce, Room 4001, 14th and Constitution Avenue, N.W., Washington, D.C. 20230.