REL Evaluation Appendix A, Survey

Survey of Customers, Evaluation of the Regional Educational Laboratories

Revised Draft REL Customer Survey 061011

REL Evaluation Appendix A, Survey

OMB: 1850-0885

Document [docx]
Download: docx | pdf









Draft REL Customer Survey


June 10, 2011




Shape1


To better meet the needs of education policymakers and practitioners, the National Center for Education Evaluation (NCEE), part of the U.S. Department of Education’s Institute for Education Sciences (IES), invites you to participate in this brief survey about the Regional Educational Laboratories (RELs) and your education research and technical assistance needs.



We begin by asking about your education research and technical assistance needs.



A1. Please indicate from the topics below your level of need for research and/or technical assistance. Select one response in each row.


High need for research and/or assistance

Moderate need for research and/or assistance

Low or no need for research and/or assistance

a. Achievement Gaps

b. Assessment (Formative or Summative)

c. Behavior, Character Education, or Health

d. College or Career Readiness

e. Content Standards, Curriculum or Instruction in:

e1. Science, Technology, Engineering or

Mathematics (STEM)

e2. Reading/Writing

e3. Other (e.g., Social Studies, fine arts)

f. Dropout Prevention

g. Early Childhood

h. English Language Learners

i. High School Reform

j. Leadership

k. Longitudinal Data Systems

l. Parental Involvement

m. Professional Development

n. Rural Schools

o. School Accountability

p. School Choice

q. School Finance

r. Students with Disabilities

s. Supplemental Education Services

t. Support for Low Achieving Schools

u. Teacher/Staff Evaluation

v. Using Data for Decisions

w. Other (Please specify) _____________________


A2. To what extent do you rely on each of the following sources for education research or technical assistance. Select one response in each row.


Sources

Rely on source to a great extent

Rely on source to a moderate extent

Rely on source to a small extent


Do not rely on source at all

a. The REL program nationwide


b. If marked 1, 2, or 3 for (a) ask about: [REL Appalachia, CNA; McREL, etc.] with additional response option of “Don’t know.”


c. U.S. Department of Education’s (ED) Comprehensive Centers


d. Other federally funded technical assistance providers


e. Other products or resources from ED including websites such as Doing What Works


f. Professional associations (e.g., ASCD, Council of Chief State School Officers)


g. Colleges and universities


h. Consulting firms or private contractors


i. Your counterparts at other LEAs or SEAs


j. A technical assistance center supported by your state


k. Education journals and publications


l. Other (Please specify)

________________________



A3. How easy is it for you to access education research and/or technical assistance when you need it?

MARK ONE ANSWER

Very easy

Moderately easy

Not at all easy



A4. Overall, how well do your sources for education research and/or technical assistance meet your needs. Would you say …


MARK ONE ANSWER

Very well

Moderately well

Not well

Shape2


The REL Program consists of a network of laboratories that serve the educational needs of a designated region by providing access to research and technical assistance activities.


We would like to find out about your experience with the REL program nationwide, including [NAME OF REGIONAL REL – ORGANIZATION, such as REL Appalachia at CNA].



B1. How familiar are you with the REL program overall (e.g., Ask A REL, reports produced by the RELs, conferences or Bridge Events held by the RELs)?

MARK ONE ANSWER

Very familiar

Somewhat familiar

A little familiar

Shape3 Not familiar at all SKIP TO B9


B2. Which services provided by [NAME OF REGIONAL REL - ORGANIZATION] have you used in the past 12 months?


MARK ALL THAT APPLY

Shape4 A live or virtual event (e.g., Bridge Event, Webinar) SKIP TO B4

Shape5 Technical assistance SKIP TO B4

Shape6 Responses to data or research requests via email or phone (e.g. Ask A REL) SKIP TO B4

Shape7 Information on the REL’s website SKIP TO B4

Shape8 Some other service (Please specify) __________________________ SKIP TO B4


I haven’t used any services provided by the REL in my region in the past 12 months


B3. Why haven’t you used the services provided by [NAME OF REGIONAL REL - ORGANIZATION] in the past 12 months?


MARK ALL THAT APPLY

Shape9 I had no need for the REL’s resources in the past 12 months. SKIP TO B5

Shape10 My needs were met elsewhere. SKIP TO B5

Shape11 The REL in my region does not have a good reputation. SKIP TO B5

Shape12 There is not a good match between my current needs and the REL’s resources. SKIP TO B5

Shape13 I didn’t know what services were available through the REL. SKIP TO B5

Shape14 Some other reason(Please specify) __________________________ SKIP TO B5


B4. What type of contact did you have with [NAME OF REGIONAL REL - ORGANIZATION]?


MARK ALL THAT APPLY

I contacted a reference desk for help or used the Ask A REL link on the web site.

I attended a REL sponsored conference, training, or workshop

A REL representative was present at a meeting or workshop I attended.

My organization and/or I contacted the REL for research or other assistance.

I forwarded a request that came to me or my organization to the REL.

Some other means (Please specify) ___________________________


B5. Have you ever read any reports produced by one of the RELs nationwide, including [NAME OF REGIONAL REL - ORGANIZATION]?


Yes

Shape15 No If responded No to B5 and checked response 6 for B2 SKIP TO B9

Shape16 Don’t know If responded Don’t know to B5 and checked response 6 for B2 SKIP TO B9


B6. In the last 12 months, how well did the REL program nationwide, including [NAME OF REGIONAL

REL – ORGANIZATION] meet your education research and technical assistance

needs? Select one response in each row.


[WEB INSTRUCTIONS: FOR EACH TOPIC AREA MARKED 1 OR 2 IN A1, ASK:]


The REL met my research and technical assistance needs…

Very well

Moderately well

Not at all well


Did not receive assistance from the REL

a. Achievement Gaps


b. Assessment (Formative or Summative


c. Behavior, Character Education, or Health


d. College or Career Readiness


e. Content Standards, Curriculum or Instruction in:

e1. Science, Technology, Engineering or

Mathematics (STEM)


e2. Reading/Writing


e3. Other (e.g., Social Studies, fine arts)


f. Dropout Prevention


g. Early Childhood


h. English Language Learners


i. High School Reform


j. Leadership


k. Longitudinal Data Systems


l. Parental Involvement


m. Professional Development


n. Rural Schools


o. School Accountability


p. School Choice


q. School Finance


r. Students with Disabilities


s. Supplemental Education Services


t. Teacher/Staff Evaluation


u. Support for Low Achieving Schools


v. Using Data for Decisions


w. Other (Please specify) _____________________




B7. Considering all your experiences with the REL program nationwide in the past 12 months,

including [NAME OF REGIONAL REL – ORGANIZATION] (i.e., any reports from the RELs

that you have read, conferences or Bridge Events that you have attended, and other

services your or your organization received from the RELs), to what degree was the work

of the RELs relevant and useful to your work or the work of your organization? Select one

response in each row.


The work of the RELs…

To a high degree

To a moderate degree

To a low degree


Not able to judge

a. Addressed an important need or problem that you or your organization face


b. Addressed a topic in a timely manner for you or your organization


c. Contributed new information on the topic being addressed


d. Provided information that could be used to inform decisions about policies, programs, or practices


e. Was convenient to access


f. Was presented in a way that was easy to understand


g. Was presented in a way that was easy to use


h. Provided information that you or your organization will use again




B8. Overall, how satisfied were you with the work of the REL program nationwide including [NAME OF REGIONAL REL – ORGANIZATION] ?


MARK ONE ANSWER

Very satisfied

Somewhat satisfied

Not at all satisfied [If not at all satisfied , a pop-up text box will

appear with the question “Please explain briefly why you are not satisfied with the RELs.”]





B9. Which of the following best describes your current job position?


MARK ONE ANSWER

State-level education administrator

District-level superintendent / assistant superintendent

District-level central office staff

Other (Please specify)


Thank you very much for your time.


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleSurvey of the Regional Education Laboratory (REL) Research Reports
SubjectQuestionnaire
AuthorJanice Ballou
File Modified0000-00-00
File Created2021-02-01

© 2024 OMB.report | Privacy Policy