2013 Office of Communications Survey for Ag Outlook Conf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - Department

OC - Customer Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery-Dept.

OMB: 0503-0021

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2013 Office of Communications Survey - Survey for Ag Outlook Conference
1. Communications Services
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number
for this information collection is 0503-0021. The time required to complete this information collection is estimated to
average 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering
and maintaining the data needed, and completing and reviewing
USDA's Office of Communications, would like to thank you for giving us the opportunity to work with you. Please help us
serve you better by taking a couple of minutes to tell us about the service you have received so far. Your input is
important to further strengthen our relationship and our value to your organization.
To complete the survey, please chek the box that best reflects your response to the questions. Your responses are
voluntary and will remain confidential.

1. The USDA symbol is the official and sole identifying mark for the Depaartment and all
agency programs. Do you recongnize it on all information products regardless of
medium?

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2. In the spirit of continuous improvement and open communication, please evaluate our
team's performance in the area of customer service.
Strongly agree

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Solves problems that may
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Listens and takes criticism
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Agree

Neutral

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